Westendmedicalsupplies Reviews

This is a scam business

This is a scam business I ordered 100 syringes and they shipped 10 TOTAL RIP OFF ads say one thing and they ship an entirely different order

Poor Customer Service Incorrect Shipping Time

I spent 34 99 to have my order shipped 1-2 day I placed the order on a Friday and the order shipped on Saturday It didn t arrive until Thursday because they didn t send it in a 1-2 day shipping method I have pictures of the package as proof They did not respond to my email about my concerns They did not refund the extra shipping cost They had the audacity to send me an email saying Yay your order arrived today Yay How rude to send a yay for late shipping and they said nothing about not sending it the method I paid for They put me in a bind and didn t even apologize They don t seem to care about keeping customers I won t be ordering from them again

West end medical supplies poor customer service

If you place an order there is NO WAY to cancel or change it I immediately tried to cancel my order for syringes when I realized the amount was not what I wanted I sent a message through the website within a minute of the order submittal There was no response I got a shipping confirmation a day or so later I called the number on the website There is no option to talk to a live person I sent an email to the company The reply was that orders cannot be canceled as they go to a fulfillment center They offered to have me mail back my 10 syringes for a refund The postage was as much as the items Very poor service Recommend not to use this company

I placed an order a couple of weeks ago

I placed an order a couple of weeks ago for a 50 ct of BD 25g x 1 leur lock needles and instead received a 10 count of BD 3ml syringes with attached 25g x 1 needles They definitely got it wrong The enclosed invoice shows what I had ordered but not what was actually in the pkg I ve tried several times to email and no matter what email address I send to it always gets shot back to me I ve also tried calling but the phone number seems very suspect I did manage to leave a voice mail at one of the numbers that I found but no response Another number that I tried said it was no longer in service I guess I ll call my credit card company next I definitely would not recommend ordering from this company This was my first time and will definitely be my last

Shipped to the wrong address and then gaslit me

During the ordering process there was a place to put your shipping address and the billing address for your card I just moved and haven t updated the address on my card so I was thankful to have the option of providing a separate shipping address Except they ignored the shipping address and sent it to the billing address several states away from where I actually live Customer Service considered the fact that it was shipped to an address I provided to be a checkmate That it wasn t shipped TO THE SHIPPING ADDRESS was a triviality I suppose

Misleading products and poor customer service

Ordered and received incorrect items Won t refund hiding behind covid refund policy Filing complaint with bbb and claim with Visa Do not order from them

Bait and Switch

Bait and Switch I bought what I thought were several boxes of 100 insulin syringes but only got packs of 50The item photo was a box of 100 The price was in line with what a box of 100 was But only got packs of 50 I contacted their customer service about it and was told that people aren t supposed to rely on the photo of the product and I need to learn how to read better since somewhere in the description the product was indicated to be for 50 syringes

I placed an order and entered the

I placed an order and entered the address incorectly The post office returned my order to Westend Medical I have called but cant get any customer serivice Emails go unaswered ive been ordering frm this compnay for over a year repeatdly and this is the first time this has happened