Wildling Reviews

Horrible service They state 5-7 days shipping 16 days later and im still waiting for them to be sent from the company Have been told twice that theyre almost ready and will be shipped really soon Not happy

Customer service is poor DHL lost my shoes and they said to contact Wilding No response for 3 days

The sole got destroyed within few months even thought the shoes were not used for a long time and they refuse to accept the warranty claim

I will start saying that I like Wildling shoes and I try to buy them for my kid But when a good alternative is available I am going to switch to a different label because their service with a crazy twist on sustainability implies that customer experience comes second or later Out of three orders I made earlier only one arrived on time I am waiting for 12 days for the parcel to arrive from Germany to Italy because they use sustainable regular slow postage rather than couriers And you cannot choose other options Meaning like in my case that you or your kid will end up without warmer shoes when they need it most Ah yes and you will spend the money to unexpectedly buy other brand s shoes because you know they will arrive on time I ordered a jar of vitamins in the US and it took 6 days to arrive passing through the Netherlands This one is taking 12 days so far and I have completely no idea where my parcel is because apparently tracking parcels is pretty unsustainable And my kid s feet are freezing in a lighter pair of shoes Thank you Wildling I hope you are happy Update Wildling said they are so sorry for the delay of my order that they will keep their fingers crossed This will certainly solve the problem and put my kid s feet in the warm shoes

I am shocked to report that this company seemingly does not care at all about customers Some of the worst customer service I have ever encountered in the entire world I believe they are exceptionally lazy careless and have absolutely no interest in actually helping customers Ordering from them is a guessing game - you will wait for weeks until maybe it ships or maybe it doesn t The fact that you can t buy the shoes in the showrooms despite hundreds of boxes visible in the back room is an archaic idiotic concept that just doesn t make sense in 2022 anymore I wish they would actually step up their game and THINK about customer service HIRE more people and ship ON TIME This is so easy to achieve if they actually put in some effort and tried to make a difference - but they don t seem interested in doing that Until this changes you should not be buying any shoes from them

I was a huge fan of Wildling shoes after the purchase of my first pair however have been very disappointed with the second- a pair of Aigul trainer types True the description does state that the fabric will fade more quickly when exposed to sunlight but after spending 117 I did expect the colour to last a little longer than a few weeks I started wearing the shoes in April and the colour completely faded by the end of May They were a beautiful vibrant yellow and now just a grubby off-white I m a teacher and wore these shoes whilst working so they were mostly worn indoors other walking across the car park I can t fault them for comfort and craftsmanship but if anyone is considering a pair be very careful to check how they are coloured My shoes just look horrible now and it feels like a waste of nearly 120

I purchased shoes on July 20th before the end of August the shoes are falling apart The sole is separating and the tread on the shoe is all but gone When i contacted them about it they told me to glue them back myself For less than a months worth of wear and for shoes that cost 150 us dollars I think that is absolutely garbage They wouldn t exchange the shoes because they aren t available But show in stock on the website they wont refund me or send me another pair They did offer a whole 15 euro store credit Total BS This is terrible customer service for cheap a shoes

Wow That went wrong I just burned my feet I live in a hot climate in Colombia asfalt is 50-60 degrees Celsius no way you can walk around in these shoes here Same shoes can be handmade for 1 4 of the price here Edit after reply If you agree that the shoes you produce don t fit higher temperatures it is not about my sensitivity feet are just not protected and that s what shoes are about please refund me or at least write it on your Website