AI Review Summary
Based on 64 reviews
Customers consistently report a highly positive experience with Woodandwire, citing exceptional quality and professional service. The bespoke design process is frequently praised for delivering outstanding, personalized results. Installation teams are described as skilled, careful, and attentive to detail. Long-term satisfaction is evident, with customers returning for additional projects. The overwhelming majority of reviews are perfect 5-star ratings.
What customers love
- Exceptional quality
- Bespoke design
- Professional service
- Skilled fitters
- Great craftsmanship
Common concerns
- Extended timelines
Last updated 2 weeks ago
S
Sarah Mitchell dAVIES
Very pleased with the product just how we imagined it however it took about 4 months from our expression of interest to installation far too long
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Peter Harvey
Had wardrobe doors and drawer fronts
Had wardrobe doors and drawer fronts replaced Excellent workmanship 4 stars given because from first contact to completion took a long time partly due to attention to detail on their behalf but well worth the wait
P
Paul O Donnell
The kitchen is amazing
The kitchen is amazing - just what we wanted The design process was very smooth and lots of options were given It wasn t made totally clear to us what material options were included in the quoted price and which ones weren t so we had a little surprise about that as our choices put the quote up quite a bit The great thing about this company is that they are used to working with renovations so there was a lot of understanding and flexibility about timings and the processes we were going through in general There were a few mistakes made in the workshop that meant certain items in the kitchen had to be re-made or amended either onsite or in the workshop This happened about 4 times but there was never any issue with putting things right Tim and his team including Jim our fitter were very easy to deal with and very professional These small issues meant some delays to finishing the kitchen but this wasn t a problem as the whole job couldn t be finished until after the floorer had done his work We are more than happy with our kitchen It is totally unique and perfectly reflects our taste It is also really sturdy and built to last We re so happy we went with Wood Wire
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Musicmanian
I have the kitchen of my dreams
I have the kitchen of my dreams The quality and design is beautiful with character and style that suits our house Getting the final measurements sorted over the phone was a bit tedious but I guess necessary as we were having cupboards and shelves where the under stairs cupboard used to be Very very happy with the layout and also appreciate the experience and advice from Jim around the space needed for placing a dining table We have been so happy with the quality that W W are now designing and fitting a cloak area in a corridor next to the kitchen Looking forward to completing our project
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Sarah Griffiths
From start to finish Wood Wire were an
From start to finish Wood Wire were an absolute delight to deal with The quality of this product is absolutely fantastic I am very happy with the finished product
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Lee Barker
Best customer experience ever
Dealing with Wood Wire was the single best customer experience I have ever had They helped us design a kitchen for our new house about 18 months ago from start to finish This was during a Covid peak so all communication was online but even so they managed to carefully guide us every step of the way I even got a follow-up call 6 months after delivery just to see if everything was ok How amazing is that We love our kitchen Everything fitted perfectly and everything was exactly as expected It is built to last unlike many other kitchens today - and it is built by people who take great pride in their work We highly recommend Wood Wire and we look forward to working with them again on some future project at our home
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Carolyn Higgins
Can t recommend highly enough
Despite having to do most of the design of the kitchen via email w Ange Slobodzian at Wood Wire we re in London they re in Yorkshire and the assorted effects of the lockdowns during the pandemic the team at Wood Wire came up trumps with a beautifully designed and well-made kitchen that has transformed our lives Can t recommend highly enough
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WillH
Fabulous kitchen we are absolutely
Fabulous kitchen we are absolutely delighted with it
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Jo Cubbon
Brilliant company
Wood and Wire have been incredible to work with from start to finish The customer service is fantastic - all of the staff are lovely great to work with and they take immense pride in their work We started off with a kitchen and were so happy and impressed that we have gone on to use the team for most of the downstairs of our house - including utility room hallway coat cupboards sofa and sideboards They have really taken the time to listen to our needs and have come up with amazing design ideas Can t recommend them highly enough
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Eleanor Abbott
My bathroom units are beautiful
My bathroom units are beautiful Ange guided us through the whole process from design to collection I would thoroughly recommend