Woodencork Reviews

Rip off prices

Rip off prices Don t go here in fact Eagle Rare sells for 29 99 in PA and this company s rips you off for 99 99 plusr 50 00 in shipping Don t be stupid and buy from them

Their Actual Business

Hilltop Liquor 2499 Market St San Diego CA 92102Sherman Heights

Worst customer service

Worst customer service Called twice and 3 emails No response almost a month later

Terrible experience will never buy from them again

First time customer and now last time customer Wooden Cork has a duplicitous combative arrogant customer service team - took almost three weeks to get delivery Called to cancel order on Jan 3 after week of no response - order miraculously shipped two days later on January 5 - arrived a week later they charged additional amount to insure safe shipping - which look like it was packed by a 1st grader - Their solution to poor service was a gift card in the amount of shipping cost for next order - add to that that WC punishes customers for mistakes their company makes by imposing a 25 restocking fee Will never buy again - there are too many other companies that have better service selection price and shipping capabilities to have put up with this

Questionable company

Questionable company Estimated shipping and real shipping varies It takes 1-5 business days to ship which is a lot In their disclaimer it says that they can update any information on the disclaimer anytime as they want So processing times can change at their will I wanted to cancel order before it was shipped no tracking received before the contact as it took sooo long to process customer service replied that it was shipped already which was BS as it was only shipped on 6th per tracking and I contacted on 1st Order won t make it on time and I won t use this dishonest company again that has lack of communication they don t sent automatic tracking info and it takes 1 day for customer service to reply Website is probably made on Shopify very scatchy platform in my opinion It s very strange business model if it s a liquor store in San Diego why not to ship faster if you have items in stock or you just order it yourselves from a different vendor and than ship it I have zero tolerance for dropshippers Do not recommend to anyone sorry

Poor customer service

Poor customer service Shipping times are not honest Purchased 12 14 and no shipping details by 12 20 I do not recommend this company Please shop elsewhere before purchasing from this company

CUSTOMER SERVICE NON EXISTENT

Based on their website my order was to arrive in 7 days and as it was a gift the arrival date was critical It didn t arrive for 3 weeks I REPEATEDLY emailed and called and never had a response There was no way to cancel the order or even find out what the status of the order was Very poor customer service I will never use them again

I placed an order with this disgusting

I placed an order with this disgusting company on January 21st The website says that the order would ship in 1-5 business days Wrong Almost three weeks later I still hadn t heard from them So I contacted them via email and I obviously upset one of these woke delicate snowflakes by asking them why they took my money but never shipped my product I received and email back saying that my order was cancelled Don t order through these ridiculous lazy thieves Their customer service sucks and they will not get your product to you