Woodbests Reviews

DO NOT BUY FROM THIS CONPANY

This company is a scam I wish I had read the reviews first I paid extra for the large puzzle that stated it has 269 pieces and comes in a wooded gift box It arrived in a small hessian bag with a scrunched up paper for instructions And 100 less pieces than what I paid for Contacted the seller who told me the same as everyone else that the gift box is not included And when addressing the issue of less pieces their response was complete the puzzle then tell us if anything is missing Regardless of the fact that I counted the pieces They kept copy and pasting these emails instead of actually trying to help I ended up having to open a case with PayPal and they said to return the item for a refund but it was going to cost an arm and a leg to send it back Do not order from this company I cannot believe that PayPal would even do business with them

Misleading

I ordered a puzzle it stated it was coming from America it came from China I was charged extra through USD pricing The puzzle came within a week The puzzle was not the size I ordered I received it in a small hessian bag not a box Most of the puzzle pieces were damaged or broken I contacted the manufacturer they sent me an email stating I needed to pay extra for the box No response to damaged pieces or a refund exchange I haven t had a response since Wood quality is crap Not what it s advertised as

AVOID AT ALL COSTS

I ordered 4 puzzles of which one was a free one on the 5th December as they claimed delivery would be 15 days from order I never received the items at all from them until the 12th January and this was after me chasing them up on the 23rd December to ask where they were Their response was We are very sorry due to our recent sharp increase in order volume our inventory has been exhausted and we are currently under great pressure to survive your package is already on the way and is expected to be delivered to you in early January We will refund you 20 as compensation Hope you understand and wish you a Merry Christmas I told them that these were Christmas presents for my family that live in Australia and were visiting the UK for Christmas Obviously they have since gone back to Australia and the puzzles would no longer be needed as I purchased elsewhere similar ones They said they were being despatched shortly but I told them not to send them and just reimburse me but they said they were already in transit liars I made a claim through PayPal and there response to my claim was that the items were delivered I was only sent 3 puzzles not 4 as I was supposed to get 1 free if I purchased 3 What a mug I was PLEASE DO NOT BUY FROM THIS LYING COMPANY I also opened one and the quality is not very good either I shall be reopening the claim as PayPal didn t read the claim properly PLEASE AVOID

Fake company --- DO NOT ORDER

Fake company --- DO NOT ORDER They create fake shipping information that states package is delivered when it is not then claim that package is still on the way Refuse to refund money

I wish i could give ZERO stars

I wish i could give ZERO stars I ordered this on Thanksgiving Day and received after New Years No Woden box as described and after assembly one piece missing After 3 emails I still haven t received a response I had planned to order the XL size but after reading the reviews I realize this company isn t legit

Ordered fencing but never received

Ordered fencing but never received One order showed delivery in another country and other order was never shipped They refused to refund Billed for both and had to dispute with card company

Robbed

After receiving one of their puzzles without issue in the mail I purchased another and it was never received The tracking info they gave was bogus for the US it was a China-based system according to the U S Post Office and I verified that the package was never delivered I have a ring cam which proved it was not delivered Customer support would DO NOTHING TOTAL RIPOFF The first puzzle was ok but not worth getting robbed on a second

Missing pieces and poor customer service-scam

Paid 46 USD for a medium Owl puzzle as a Christmas gift for our daughter Arrived in a small bag no box as advertised with 2 pieces missing Wouldn t send the missing pieces and offered 4 58 USD as compensation Postage too expensive to return This company is a fraud Do not waste your time and money dealing with them