


Woolworths Online Shopping | Woolworths | Woolworths.co.za
Based on authentic user experiences
Ishshah Basheh
6777 reviews
N/A
10 months ago
I placed a grocery order on Tuesday
I placed a grocery order on Tuesday morning at 8 30 for a 10 00 11 00 delivery They never delivered my emails were ignored my cries for help were eventually ignored too on Twitter I had to call now Thursday afternoon and they are telling me they have refunded me it will take 5 to 7 working days - what are we supposed to be eating in the meantime
Hummingstone Trading Ltd
6777 reviews
N/A
10 months ago
Woolies Dash
Woolies Dash Terrible They take a long time Shoppers don t answer responses Half the orders not delivered What s the point of offering a service that you can t provide I ended up ordering what wasn t delivered from Checkers sixty 60 Fantastic Delivered everything in 30 minutes
M J
6777 reviews
N/A
10 months ago
Woolworths is losing their exclusivity
Woolworths is losing their exclusivity and professionalism They are very much in the same category for shoppers at Checkers I waited 2 hours for 10 items to get the call from their store that items are out of stock On top of that you don t get refunded immediately You need to wait up to 14 days for your money The tipping of driversshould be a preference and not mandatory I am disgusted by Woolworths service I will be using 60 60 in the future
Michelle Ward
6777 reviews
N/A
10 months ago
Goodness if I could give woolies dash a
Goodness if I could give woolies dash a zero I would I have spent the entire day trying to get a delivery not only have a spent R300 on calls but then I also spent on the darn order Don t waste your time get in the car and get it yourself or order from checkers as at least they deliver on their promises
Jenny Amatrudo
6777 reviews
N/A
10 months ago
My order never arrived and the stole my money
I placed an order in the 19th December and never received it their customer service team do not respond to any emails or calls this company take your money and don t send you the goods They are dishonest - probably going into administration since the customer service and non deliveries have declined since October I ve had to do a charge back via my bank do not order from them - they are thieves
nita
6777 reviews
N/A
10 months ago
Pathetic app customer service
Pathetic app customer service I ordered a single chicken pasta They sent me 2 chicken and bacon We do not eat bacon After being hung up on many times I got through to someone l Customer service was impatient rude and unfriendly and unhelpful Complete bot total waste of time
Ben Delport
6777 reviews
N/A
10 months ago
Beware of Woolworths online courier
The purpose of this posting is not to be malicious but to warn fellow shoppers Be very careful when ordering from Woolworths online - their courier services do not always live up to expectations I am sure that our experience cannot be an isolated one The courier service is substandard They charged me extra for an early delivery And on the day the courier advocated he couldn t find Olive Wood South Estate Despite the truth that I had left my phone number for the courier service in case of a problem Sadly the courier from RAM Couriers could not even bother to call us for directions or to explain the omission or delay - with the cell phone number in hand Woolworths declined to refund the monies paid for early delivery when made aware of the issue I must take a day off to receive the parcel as we do not have a concierge service at the security gate So the bottom line is - consider picking up online orders from the nearest store My strategy from now on And don t pay for early deliveries the company refuses to refund you when they fail to live up to expectations Worst of all they refused to take responsibility or to apologise
Eyal Elbaz
6777 reviews
N/A
10 months ago
Food and Clothing
Food They literally print lies on their products and mislead the public one type of bread said in big letters it s always in big letters Whole wheat seeded bread - already obscure in order to mislead and when you check out the ingredients you find that there is 0 5 percent of bran in the whole supposedly whole wheat First ingredient was water followed by white flour wheat and so on I saw that on a number of products crackers and so on Blatant lies Clothing I bought two pairs of shows one started to fall apart after two three days where the toes fold when one bends over or squats the other started to break at the same place after a week
John
6777 reviews
N/A
10 months ago
I have been a loyal Woolworths customer
I have been a loyal Woolworths customer for decades but their prices have gotten completely out of hand Today I purchased ingredients for a cake from Checkers instead of Woolworths The same items would have cost me R234 more at Woolworths or about 63 Many of the items were of the same brand It s a pity that Woolworths consistently tries to take advantage of their customer base As an aside I am a VIP rewards member but was sent a R10 off tinned food s voucher a week ago It beggar s belief but the time has come for a change - perhaps I will still buy fruit veg and meat there but nothing else
Yolah
6777 reviews
N/A
10 months ago
I received an incorrect item
I received an incorrect item They fetched the incorrect item and promised they would give me a gift card cause the item I ordered was out of stock Its now has been 3weeks but i have not received anything from them and there s no communication or whatsoever