Woolworths Reviews

Making Shopping Great Again

29 March 2021Ally is a Supervisor of Customer Help Centre at Woolworths Westfield Shopping Centre She is very helpful especially to the Seniors like me and my husband She has the right attitude smiling face and patient to listen to what the customers problems Ally will be a very successful person in whatever she undertakes Keep it up Ally

Fast delivery and clear offline market

Congratulations to Matthew fellow Colleagues at the St Kilda Store I frequently receive Exceptional customer care service with genuine enthusiasm This store continues to exceed all expectations Everyone on the floor is friendly approachable with a positive can do attitude Thanks for everyone s commitment to enhancing the shopping experience Well Done Team CmW Elwood

great store with helpful staff members

Fast delivery and clear offline market I satisfied

Can t be bothered

I used to order home delivery from woolworths but the chosen store that they used was further away busier and with alot of unavailable items I rang woolworths head office which they told me that my store was chosen due to my post code and computer choice The store was over 10km away with 4 other woolworths in a 4 to 6 km radius which I thought was extremely ridiculous so I decided that I would take control of my woolworths store with products available so I selected the closest store on my woolworths app for click and collect Now I receive what I need and I have 1 of my carer s to collect it at my nominated time with no delivery fee which is a savings for me The new problem is the fact that the staff packing my groceries really Can t be Bothered I have vegetables and fruit thrown into the bottom of the bags without a plastic bag for them with my laundry and cleaning products sitting on top of uncovered fresh produce They are also packing with to many heavy products in 1 bag packed very unevenly making it very hard to carry overly packed weak brown paper bags as the handles rip off with the weight while carrying them it really is lack of training with no common customer care or service these days I started working for woolworths when I was 13 9 months which we were trained to give greetings customer service and assistance how to pack the first brown paper bags that had no handles so we learnt to balance the weight evenly throughout the bag for customers to be able to carry their bags into their home more efficiently also the contents needed to be divided into the different bags for different products such as no protein or fresh produce packed with scented or chemical products I was awarded best register and packing service assistant as I got customer s through correctly and quickly while packing the groceries in a safe and organised manner The training when I first started in the 70s was very customer focused and very repetative and routine for an overall customer satisfaction experience I don t feel that the staff are as courteous or stringent on how they work or serve in woolworths today considering the volume of customer they have I feel that greed is priority this is another reason that I don t feel self service register is acceptable as the cost of the food pays for staff to serve and pack for me thanks

5star review woolies is good

the customer service is great and the food is fresh

WOOLWORTHS SECRET WEAPON

Today I met the most amazing Woolworths worker in my 10 years of being a customer her name was Maggie she works at the the Woolworths in Lucas that time she was working behind the deli was extremely friendly resourceful helpful all in one all while having a great aduitude it was an absolute pleasure meeting her and I hope to be able to meet her again it s people like this that are the real hero s they deserve to be awarded in some way due to Maggie myself my family and now my friends will only be shopping for groceries at this Woolworths location

Friendly And Helpful Staff

I regularly shop at Woolworths in Hornsby and I always receive excellent customer service especially from Samantha She is especially efficient knowledgeable and experienced when dealing with customers

soooo good pls go to woolies

it was so amazingcustomer service great andi know i am getting the best food i can get in aus

I like to shop Woolworths good deals

I like to shop Woolworths good deals great prices and very friendly