Wordfence Reviews

The Only Wordpress Security Suite We Trust

As an agency we install Wordfence on every site we own create and host without fail The free product is absolutely terrific the premium is even better customer support is superlative and issues are handled quickly and professionally Defiant deserve their reputation

When I had an issue with my website

When I had an issue with my website the Wordfence help desk responded quickly Even though it wasn t part of their mandate they suggested a solution It worked and my website was back up and running Great Service thank you Wordfence

A Bargain

I had a malware attack that made my site inoperable I signed up for Wordfence Care and their team Graham and Janet were working on the problem within hours They cleared up the malware with 24 hours and had the site fully operational within 48 hours they even worked on Christmas Day The best part of the service was the excellent communication from the team They made sure I knew what they were doing and why and gave me the tools to monitor my site and fix problems on my own They were fantastically responsive at every stage They turned what could have been a business-ending problem into an experience that taught me how to understand predict and fix these kinds of issues I can t recommend this service enought

Great product and service

I use Wordfence on my own site and a number of my client sites and it s always done a great job of protecting them I ve also been in contact with customer support a few times and they ve always been helpful and friendly getting my issues resolved Thank you

Great understanding and quick refund

Even if I had been warned by emails that my subscription renewal was about to come I missed the date and was debited of the yearly amount as planned However as I ve put my website on hold for the moment I wanted to downgrade my plan to a free license and I explained the situation by email to Wordfence s customer service team I was very positively surprised to meet someone as understanding and efficient as Tim A coupe of hours later the momey had been fully refunded on to my account Well done guys what a pleasure to work with such a commercial and professionnal team You ve definitely won a long term client and a I ll be happy to recommend you in the future Thanks again -

I cannot live without WordFence

We have 3 websites and for all of them I use the WordFence plugin It s a great success because I have no longer problems with brute force attacks and when someone want to login without my permission WordFence helps me to block him I recommend the premium version because I can block individual ip s as well as countries The support of WordFence is incredible good Within 24 hours I have response and the help is great

WordFence helps me manage client sites

I ve been a WordPress developer for quite a few years It s just me and I need tools and services that help me stay on top of my client sites without much fuss or cost I used WordFence because it helped me update faster When they started WordFence Central last year I put all of my sites into that dashboard Now I have one place to check for updates and it makes maintaining sites easier Their support team is amazing and they always make sure my questions are answered quickly and thoroughly I don t install a WordPress site without installing WordFence too

Solid product and great support

We ve been using WordFence Premium to protect our clients WP installs for several years now The plugin does a great job of keeping the bad guys at bay and the WordFence Customer Support staff are helpful and prompt Thanks guys -