


Based on authentic user experiences
Caryn Anderson
6730 reviews
N/A
1 year ago
WP Engine support is helpful efficient and patient with newbie me
I ve had to contact WP Engine Support a number of times and everyone has always been super helpful efficient friendly and very patient with me I m not a pro developer I ve been helping a friend client with web content and their tech person bailed I ve been trying to help with updates and such but am a bit out of my depth sometimes But WP Engine support folks have been great - not just with resolving the technical stuff but doing so in a way that calms me down when I m panicking Thanks team
Gary G
6730 reviews
N/A
1 year ago
DMARC RUA reports questions
I had obscure questions related to unfamiliar items in RUA reports for DMARC I did not set up our site John P at Wordpress support helped greatly closing some of my knowledge gap so hopefully I can solve our problem
Mary Vonnegut
6730 reviews
N/A
1 year ago
The support team at WP Engine is terrific
The support team at WP Engine is ready and able to help with every problem I ve encountered with the many websites I run I recommend WP Engine to everyone who asks me about hosting
Aaron Deimund
6730 reviews
N/A
1 year ago
Amazing response times
Most times to get third party support I have to go through some ticketing system and wait for a response With WP Engine I just put something in the customer service chat and I get immediate help I ve had some larger issues and some smaller ones and I ve never had to sit and wait for a response to a ticket
Bobby Cissell
6730 reviews
N/A
1 year ago
WPEngine is hands down the best hosting
WPEngine is hands down the best hosting provider I ve ever used Their speed security and support are unmatched The staging environments user-friendly dashboard and automatic backups make managing websites a breeze Plus their specialization in WordPress hosting is a game-changer If you want hassle-free hosting go with WPEngine They ve earned every star
Alex Tinoco
6730 reviews
N/A
1 year ago
Best Customer Service Period
WP Engine is great Their products and customer service are always outstanding If you ve ever tried to reach tech support in the past with other companies you know it can be a dreadful experience I have contacted WP Engine s support team dozens and dozens of time and the wait ranges from under a minute to maybe a few The help is always professional and productive I love working with WP Engine Highly recommended
Leons
6730 reviews
N/A
1 year ago
I think you made my day beauttiful
I think you made my day beauttiful hahahaha That would be all If there s anything else I ll popup the assistance That s it for now Thanks Evan L you re AWESOME Perfect Awesome Support Yeah Supercool support by Evan L
Adam Butler
6730 reviews
N/A
1 year ago
Best livechat helpdesk of any host
The live chat help functionality is amazing and the live chat team are always so helpful particularly for a novice user like myself
Natalie Grogan
6730 reviews
N/A
1 year ago
Incredible Tech Support
WP Engine has hosted my website for 5 years and there have been many times I ve needed their support urgently when my website has been down or compromised Every single time they deliver I m only medium tech savvy and they politely walk me through what I need to do and successfully solve my problems Highly recommend
Barry
6730 reviews
N/A
1 year ago
WP Engine Focused on the Customer
WP Engine is responsive easy to get to a chat tech person for support and if the problem needs escalation it happens quickly No faking it until making it They do not waste your time and are focused on getting things right