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Reviews
3.68
5-star
46.83%
4-star
15.08%
3-star
13.49%
2-star
8.73%
1-star
15.87%
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Recommended
Verified
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Erik Verheyden
N/A
5 months ago
Great support
A great and efficient optimising plugin The thing that stands out above all else is the amazing and friendly customer support team and the expert help we received from Romain Vincent who went above and beyond in ensuring our settings were correct The team has a high level of care and professionalism and they are dedicated to making sure that everything works perfectly Highly recommend
Katie K
N/A
5 months ago
We had an issue where we were being
Great support spot-on problem solving in a very short timespan
Sandra Adamson
N/A
5 months ago
I could not be happier i have been
We had an issue where we were being charged twice but couldn t figure out why The team looked into it and found out that there was an old account attached to ours They immediately offered a refund and deleted the account per our instructions No hassle no back and forth Very easy to work with Thanks team
Agwebkerium852
N/A
5 months ago
I ve been using WP Rocket for several
I could not be happier i have been struggling with my web hosting company for 2 5 months to get website operational again after a php update crash I honestly didn t have the strength to tackle anymore web stuff on my own right now Johan went into my site fixed the two issues impeding my menu from coming up on mobile and the relief that I wasn t going to have to figure thagt out myself was incredible Thank you amazing customer service
Olena
N/A
5 months ago
Great plugin
I ve been using WP Rocket for several months now When I ran into a problem I contacted support for help Support was very responsive and took my problem seriously to find a solution that worked perfectly Thank you very much I recommend it
Fred Marvila
N/A
5 months ago
The best software and support staff
Great plugin I am using it for a few years and getting score 96 for mobile and 100 for desktop onPageSpeed Insights after only 30 mins of set up Amazing support team great communication really helpful and knowledgeable
Rita Naboni
N/A
5 months ago
I am very happy with the service
The best software and support staff I have been using WP Rocket for a while and it is certainly the easiest and most effective WP performance plugin out there When I found a situation where the plugin was not working as expected their support was very kind and effective following up with me until we found the solution which was also very quick
The WordwrightWeb Companies
N/A
5 months ago
The only speed plugin you ll ever need
I am very happy with the service provided by WP Rocket I want to highlight Willy s patience and excellent work He has been a great help in improving my website s performance
Andrea Affinati
N/A
5 months ago
Excellent customer service
WP Rocket is the only site speed optimization plugin you will ever need Our agency has tried multiple and none can compare to WP Rocket What stands out for us is how easy it is to use and how much you can do with it Immediately upon installing the plugin your site will start running faster It s very easy to test each setting to make sure everything is compatible with your website We will continue to install WP Rocket on every website we build and work on
Francesco Malaspina
N/A
5 months ago
Great plugin and great support
I contacted WProcket team as I was having trouble figuring out the right settings for my website Camila was amazing incredibly skilled and patient and in a matter of days she brought my site to a perfect page speed score She also taught me so many helpful things during our discussion I can t thank her enough