Reviews
3.68
5-star
46.83%
4-star
15.08%
3-star
13.49%
2-star
8.73%
1-star
15.87%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Steven Phillips
N/A
5 days ago
Thanks for support on debug
Thanks for support on debug there were pretty thorough instructions on related issues so I tried them from there FAQ section best I could After that I emailed them and they quickly resolved But I was still glad they provided documentation for common things where I could try on my own first and were still there to help with more difficult things after
Chinmaya Mohapatra
N/A
5 days ago
It has been a great experience
So far it has been a great experience Initially I was a little overwhelmed by different options available in the rocket dashboard but once I checked all those settings and applied necessary ones for my website I was and am pretty happy with the website speed and the green rings on Google website speed test webpage Kudos to the whole team for developing a great product
the shadow
N/A
5 days ago
Fast response problem solved
Had a issue where WP Rocket when enabled crashed the front end i received great support from Will who once he got logged in established what was causing the problem he told me i needed to up the memory which was needed to fix it i made the changes and the website now back up and running Great support -
NeilB
N/A
5 days ago
WP Rocket caused front end to crash
This plugin greatly helped speed up my website Google tends to rank faster websites higher so this has been a big help to me The support is also fast courteous and knowledgeable
Happy Expat
N/A
5 days ago
Highly Recommended
Dear Violeta from WP Rocket I am very grateful for the help you have given me Thank you again and I will definitely recommend your products and your amazing support The exclusion of certain classes from automatic lazy rendering did the job perfectly Best regards
Daniel B
N/A
5 days ago
Thank you Violeta from WP Rocket for support
Willy Chataigner is one of THE best human I ve come across He went above and beyond in assisting me with my website issues and didn t give up when we hit numerous obstacles Willy was understanding of my noob behavior at times he didn t make me feel stupid and helped me through the process by breaking down the most basic things He was persistent in finding a solution no matter what and that s why I would recommend using this company s products and services
Mandar Chimurkar
N/A
5 days ago
Willy Chataigner is one of THE best
I have used several wordpress caching plugins over the years I think they can be one of the most difficult frustrating time consuming site additions to troubleshoot when you have issues due to the different combination of plugins each website might have different server environments such as throw in a CDN server specs and various browsers Finding out what could be causing the site to break when testing is tedious So this plugin is not free but for the cost the quality of the plugin itself and the speed and quality of support means this plugin is the only one you need 10 out of 10 all round
Ian Henry
N/A
5 days ago
I have used several wordpress caching
The entire Rocket team are simply the best I ve been dealing with Camilla these past weeks about an issue regarding one of my plugins which was slowing the performance score of my website due to its Javascript She worked on the problem and didn t give up until it was sorted now I have 98 mobile and 100 desktop and couldn t be happier Thank you Rocket
Footsteps Eco Lodge The Gambia
N/A
5 days ago
The entire Rocket team are simply the
Great plugin and great support It might be harder than expected to get it to work properly on your website but the support provided is great to overcome any problem Recommended
Francesco Malaspina
N/A
5 days ago
Great plugin and great support
I contacted WProcket team as I was having trouble figuring out the right settings for my website Camila was amazing incredibly skilled and patient and in a matter of days she brought my site to a perfect page speed score She also taught me so many helpful things during our discussion I can t thank her enough
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