Xmg Reviews

I purchased a new XMG Sector from Bestware at the beginning of March and the entire experience has been nothing short of a nightmare It started with the payment after completing it I received no confirmation or acknowledgment I had to call multiple times before they finally sent a payment confirmation over a week later There was no communication about the delivery timeline either I had to reach out myself to find out when it would arrive When the PC finally showed up the real problems began Although I paid for a pre-installed version of Windows the machine arrived without any OS After spending over four hours trying to install it I discovered that the installation files were corrupted I ended up having to create my own USB installation disk Even after that the system kept crashing with a Blue Screen of Death BSOD Diagnostics pointed to a faulty graphics card and the Wi-Fi performance was abysmal I requested a replacement but instead of honoring that they only offered a refund I agreed to return the machine but the UPS pickup link they provided didn t work I reported the issue and requested a new link after a full week I still hadn t received a response When I finally got through on the phone after 40 minutes on hold I was told they still didn t have a working return link Bestware has proven incapable of building a functioning PC fulfilling basic order requirements or complying with European Consumer Law They ignored my right to a replacement and failed to facilitate a proper return within the 14-day window I ve had to involve legal support to get any traction In my opinion Bestware has gone from being a reputable brand to an amateur operation Based on my experience I strongly advise others to stay away

Good priced great looking laptops I received my laptop after it was delayed Unpackaged it to find it had a broken spacebar It was sent back and a replacment delivered This replacment was fine until a key came off just outside of warranty Due to the build it couldn t be just clicked back on Upon emailing XMG they told me they re was nothing they could do as they no longer supported my model despite it being one of the newest models As well as this the machines GPU started to pack in Overall pretty disappointed Whilst the machine looked nice the build was terrible As was the support offered

My laptop broke down less than two years after I bought it I contacted Schenker Technologies GmbH I filled out the documents they sent me DHL for RMA and put it in the DHL post office on 8 09 23 in Portugal and today 28 09 23 more than 20 days I still don t even know where my computer is and no one seems concerned I didn t choose DHL I have already contacted XMG several times and I am not seeing a quick solution which is why I had to invest in order to continue working Let s see how the outcome will be however I will leave here the developments of the complaints I will make Think very carefully before spending a lot of money thinking that it is a company that claims to have Award Winner 20 Best Service and support

Ordered a XMG DJ 15 laptop to my specification Service is impeccable the longest part of the process was the customs procedure into the UK The laptop performs as well as - if not better than a Mac costing twice the price Would highly recommend this company

Best customer service i ve ever experienced Family member broke my Oasis unit Neo E22 and cable they sent replacements for free without hassle Quick replies and a discord server live chat Ignore bad reviews if you contact XMG you won t be disappointed and all their laptops are upgradeable

I ve had a fantastic experience with XMG I ve been using my laptop for over three years now and it s still running perfectly Performance remains top-notch and I haven t encountered any major issues Any minor hiccups were mostly on my end rather than the laptop itself The build quality is excellent and the system handles demanding tasks effortlessly Whether for gaming work or creative projects it continues to perform like a high-end machine I can highly recommend XMG for anyone looking for a reliable and powerful laptop

Top Gaming Laptop Die Kombi aus Ryzen X3D und RTX 5080 m sowie Mini LED Display funzt perfekt Auch unter Volllast bleibt noch eine Temperaturreserve nach oben Die Lieferung erfolgte tats chlich um einige Tage fr her als durch die Angaben auf der Webseite bef rchtet Positiv auch dass man f r die Bestellung zwischen DHL und UPS w hlen kann