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Based on authentic user experiences
North East Fife Community Hub
6731 reviews
N/A
11 months ago
Fantastic Service
From the minute I called and spoke to Rachel who was very helpful and informative and our engineer visit from Keith who rectified the situation and gave advice should the same situation happen again Excellent follow up from Rachel to ensure all ok A great experience and customer service from both wouldn t hesitate in recommending Yellow
Richard Hyde
6731 reviews
N/A
11 months ago
Anthony sorted my issue out very
Anthony sorted my issue out very quickly and was great to deal with
PGM
6731 reviews
N/A
11 months ago
We ve been blown away by the
We ve been blown away by the exceptional standard of customer service right the way through from point of sale to after sales service Excellent value for money phone service costs also Highly recommend
Sarah Doherty
6731 reviews
N/A
11 months ago
Arthur and Rachael were fantastic in
Arthur and Rachael were fantastic in getting our Internet up and running Rachael called in on her way home and sorted the final problem out
Joe Devlin
6731 reviews
N/A
11 months ago
Yellowcom is a good company to have as
Yellowcom is a good company to have as your telephone broadband provider Connor in the support team was very helpful and sorted out the issue promptly Good to be talking to local people not a call centre overseas
Laura
6731 reviews
N/A
11 months ago
Great service system
Great service systemAnytime we reach out to account manager Stephen nothing is ever an issue Also the account management team in general has been great should Stephen ever not be available
Golden Popcorn
6731 reviews
N/A
11 months ago
have been with Yellowcom for years now
have been with Yellowcom for years now and no question or query is too big or small I most recently dealt with Gavin in the Project Management team he was extremely informed and sorted my new Wifi access points installation within a matter of days Great service
gerry watters
6731 reviews
N/A
11 months ago
Have just recently joined and
Have just recently joined and everything has been managed well so far We have had a few connection issues changing over suppliers but Angela and team have ensured everything is now working well and service is better than with previous provider We are happy we made the switch
Nigel
6731 reviews
N/A
11 months ago
Broadband recovery
Anthony Andrew We had our broadband cable pulled off the pole and broken Now in the dark no phone system no computers The two fighter pilots diverted all calls to our mobiles and then helped me calmly re install broadband using a sim router We were able to stay working until the line was replaced Yellowcom support were great
Jennifer Forbes
6731 reviews
N/A
11 months ago
Great service from Yellowcom so far
Great service from Yellowcom so far After 18 months of BT trying to update lines and failing Yellowcom have managed to come in and have the work carried out within weeks Great customer service from everyone we have encountered so far Neale at the initial meeting Angela setting up the visits and repair works and Ross and Keith completing the works yesterday the team have gone above and beyond service