Yellowcom Reviews

Anthony sorted my issue out very

Anthony sorted my issue out very quickly and was great to deal with

We ve been blown away by the

We ve been blown away by the exceptional standard of customer service right the way through from point of sale to after sales service Excellent value for money phone service costs also Highly recommend

Arthur and Rachael were fantastic in

Arthur and Rachael were fantastic in getting our Internet up and running Rachael called in on her way home and sorted the final problem out

Yellowcom is a good company to have as

Yellowcom is a good company to have as your telephone broadband provider Connor in the support team was very helpful and sorted out the issue promptly Good to be talking to local people not a call centre overseas

Great service system

Great service systemAnytime we reach out to account manager Stephen nothing is ever an issue Also the account management team in general has been great should Stephen ever not be available

have been with Yellowcom for years now

have been with Yellowcom for years now and no question or query is too big or small I most recently dealt with Gavin in the Project Management team he was extremely informed and sorted my new Wifi access points installation within a matter of days Great service

Have just recently joined and

Have just recently joined and everything has been managed well so far We have had a few connection issues changing over suppliers but Angela and team have ensured everything is now working well and service is better than with previous provider We are happy we made the switch

Broadband recovery

Anthony Andrew We had our broadband cable pulled off the pole and broken Now in the dark no phone system no computers The two fighter pilots diverted all calls to our mobiles and then helped me calmly re install broadband using a sim router We were able to stay working until the line was replaced Yellowcom support were great

Great service from Yellowcom so far

Great service from Yellowcom so far After 18 months of BT trying to update lines and failing Yellowcom have managed to come in and have the work carried out within weeks Great customer service from everyone we have encountered so far Neale at the initial meeting Angela setting up the visits and repair works and Ross and Keith completing the works yesterday the team have gone above and beyond service