Communityphone Reviews

So Good

I am beginning my fourth year with Community Phone and I couldn t be more pleased The service easily equals that of AT T at a fraction of the cost Set-up is simple and customer service is the best in the business

So far everything it s great to be able

So far everything it s great to be able to call local and long distance for one flat rate and not have to have two phone carriers one for local and one for long distance and long distance be charged 10 cents per minute

Great customer service

We switched to community phone after our previous provider drastically increased their pricing Community phone is a lot less expensive their customer service agents are amazing very knowledgeable and courteous to customers I highly recommend community phone service for your landline needs

Before Community Phone

Before Community Phone I had no connection with the outside world lol Thanks to this great service I now have a phone that allows me to get help if I need it I am a 60 widow out in the country with no cell service

Thank you for the service you do

Thank you for the service you do I have not had any phone issues since I started with y all and that is a wonderful feeling when I was with the other company my phone always stayed messed up and I couldn t get anyone to fix the issue Thank you for all you do

Excellent company

My phone is working great so far any issues i have had were attended to in the quickest and professional manner Everyone was extremely helpful to make sure my phone was working to my satisfaction and i am very happy that it is

I have exceptional phone service

I have exceptional phone service Had a small problem stopping voice mail service from operating on my phone But all I had to do was call and the tech I talked to knew exactly how to stop it Great service

Will recommend to family and friends

Fast shipping of equipment easy setup and install friendly and helpful customer support fair pricing and reliable signal and service Thank you Community Phone

Trouble logging into my account

I called C S because I couldn t log into my account C S rep put a request in to fix I received an email with a link that got me into my account no problem

The excellent customer service of Community Phone

When I received my Community phone base and hooked it up I couldn t call out but I could receive calls I immediately called the company and spoke with Charles in the Onboarding Dept He went above and beyond his duty to help me and by the next day he called and had figured out the problem and fixed it I could call out and receive calls with no problems I was using a temporary number and Charles ported in my number I wanted transferred and my phone is working fine I had never seen such wonderful customer service from any company Charles called me many times during this process and was very concerned about me and spent much time on solving the problem and getting me hooked up properly I really appreciate all that he did and am very grateful to him I was so worried about tranferring my number and that I would lose it and he reassured me that he would make sure I didn t lose it The other customer service representatives have been helpful too but Charles really is outstanding I have never seen any company with people like Charles who go out of their way to make sure the customer is satisfied Thank you Charles You put me at ease and I m really enjoying my Community phone system I would highly recommend Community Phone to anyone who wants a landline phone You can really depend on them