Yeschef Reviews

YesChef Online Cooking Classes | YesChef

3.61
131 reviews
Great Rating
Based on 131 user experiences
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K

They charged my card 300 for 1

They charged my card 300 for 1 subscription I sogned up to be notified when my 1 year was up There was no notification When i requested a refund they offered a fkn giftcard If i cant afford 300 for a 1 year class am I to do with a gift card that is 300 for a class They Charged me on Xmas Eve when they were having a 2 for 1 But im charged 300
H

Don t do it

Don t do it I purchased this as a gift and the person I gifted it to had a hard time accessing the account Customer support was not great with response times and they barely used it because of those issues Canceling was terrible I reached out multiple times about cancellation and they never replied I had to reverse the charges through my credit card company THEN they reached out pleading with me to cancel the reversal Several months later they are again trying to charge me 180 for a subscription I didn t authorize Unbelievable
S

SCAM

I was gifted a subscription last year for Christmas by my Mom On the day after Christmas this year they charged both me and my mom 300 each My account doesn t even list a saved payment method Such a scam and so odd and weird practice for a brand with such big name chefs I m blown away Disputed the charge with my bank
N

TOTAL RIP-OFF DO NOT SIGN UP

Total rip-offTried to change my email but could not do it Then tried to cancel but no way without contacting them by email No response 5 emails later said it would be refunded in 4-day sill not prayed after 3 weeks Had to contact bank to cancel DO NOT SIGN-UPAfter making this review I was contacted by Yeschef saying they tried to refund my payment bull S t and would I delete the review I have had to cancel my card and start a fraud claim against YesChef These do not have any program other than RIPING YOU OFF
U

Crooked Company

Yes Chef is marketed as take some classes and sometimes invite a friend for the price of one It will auto renew which was shocking We tried to cancel within the hour that we saw it auto renewed and Yes Chef wouldn t allow it You are warned this is a subscription that is near to impossible to cancel
K

DO NOT fall for this

DO NOT fall for this I purchased a gift card for a holiday gift They never said it would be a 300 subscription with auto-renewal Now I am having to fight to get my money back TERRIBLE
O

IGNORE THEIR PROMISES

IGNORE THEIR PROMISES DO NOT GIFT THIS SUBSCRIPTION OR SIGN UP UNDER ANY CIRCUMSTANCES Morally corrupt business I purchased a one off year gift subscription for someone else last Christmas Gave them the code to activate their subscription On Christmas Day this year they have charged me 270 and restarted a new subscription on my personal behalf No email to warn me or communicate to me beforehand at any stage They say they offer a 30 day refund policy but they refuse to cancel or refund me for a new subscription that wasn t even initially mine and that I didn t ask for and have told them to rescind I notified them the same day and they are uninterested Shocking They are keeping the money and say they are entitled to it Run from this corrupt company as fast as you can They will take your money and run and do not care about their customers or their reputation
C

Buyer beware

Buyer beware Auto Renew for you and your friends Charged me 300 for an auto renewal with no 30 day notice as required by law Even worse they hit a close friend who I gifted a subscription to the year before Both charges hit on Christmas Eve Merry Christmas from YesChef Still fighting the charge and no refund yet issued
D

WARNING Battling to get money back

There were some minor bugs on playing content and decided to cancel the subscription within the 30 days of purchase and get my money back which was advertised within the sign-up process Or so I thought Currently being ghosted by Kevin with no responses to those that I have made in the past 10 days asking for an update on the on the processing of the refund Perhaps just a warning to those looking to purchase that they might want to be sure that they want to service as they will battle to get their money back if they get it back at all
J

Terrible Experience

I received a subscription to YesChef for Christmas and had to provide my credit card information in order to access my gift There was nothing on the website saying that it would auto renew at 300 if not cancelled in advance of the renewal date I reached out to customer service several times and have not received a refund After posting this I received a request from YesChef requesting a reference number and a phone This was a gift and no reference number was provided No order or reference or email confirmation was provided when the auto renewal was posted on 12 29 23 I do have multiple emails from Kevin which seems to be a common theme regarding billing disputes with YesChef I do however have a reference number from the dispute which will be provided to YesChef on 2 27 23
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