


Based on authentic user experiences
Dave H
6736 reviews
N/A
9 months ago
Yi provide no support and just take your money
Complete lack of support Only way to cancel their non-working cloud service subscription is to go to your credit card company or Apple if you re on an iPhone
M B
6736 reviews
N/A
9 months ago
This company is a scam
I usually don t write reviews but I strongly advise against using this camera if you want to use their cloud feature The main reason is that their cloud provider KAMI operates like a scam They make it difficult to unsubscribe forcing you to pay for services you no longer need The only way to unsubscribe is by sending an email and they bombard you with questions before eventually ignoring you This has happened to me multiple times and I ve spent hours over the phone just trying to terminate my subscription and my emails were eventually ignored This has been going on for months Avoid this if you want a stress-free experience and the ability to unsubscribe easily through the app It feels like they do this on purpose making it so frustrating that you end up paying them every month What they re doing should be illegal
Denise Howard
6736 reviews
N/A
9 months ago
Useless
UselessI used to rely on my Yi lot security Camara not any more I purchased the camera about a year ago At first I could control the camera look at alerts check recordings without paying subscriptions Those days ended a couple of weeks ago now I cannot use my camera because Yi lot will not allow owners to look at alerts recordings even on a memory card unless they pay to subscribe Useless I will throw the controller the yilot device in the bin because it is useless Controlled by China put it in the bin
Gaz Johnson
6736 reviews
N/A
9 months ago
Avoid this company at all costs
Avoid this company Camera ok for first year then they started pushing paid subscriptions If you don t pay they disable your SD card for recording making the camera useless for it s intended security purposes Don t put your trust into these rip off artists
Michael Osborne
6736 reviews
N/A
9 months ago
STEER WELL CLEAR OF THIS PRODUCT
All the previous reviews giving 1 star seem to be correct Nice camera crystal clear picture on your phone but all the aspects I seemed to have control of have gradually disappeared Now I m being bombarded with messages wanting me to subscribe which obviously I m not about to do I just use it to be able to check that the caravan is still there and in one piece
kees Berkel
6736 reviews
N/A
9 months ago
It are thiefs they take money from my
It are thiefs they take money from my bank account with out any permission so better they pay it back or i let the bank do research to them
Josh livingston
6736 reviews
N/A
9 months ago
YI iot IS NOT SAFE WITH YOUR DATA OR MONEY
They are a scam company only there to exploit vulnerable people I bought my cameras and I am being coerced into subscribing for the cloud which I did not intend to 5 months into purchase they disable my access to the camera I cant use the camera even with my local storage Cameras are useless as I write Steer clear off them I wish they can be brought to face the law for their fraudulent techniques
Monia Marchesi
6736 reviews
N/A
9 months ago
Don t buy it if u love ur family
Don t buy it if u love ur family security I ve been using them for 5 years now They have the least protection system When My cat was lost it failed spotting him immediately hence it took days to catch him It s slow unreliable sometimes they remove the pet spotting option I use now other brands but I keep some yi I signed in to Yi app today to find that the app logged me out and removed all my camera connected to it so if someone was to steal my home there s no security because sadly for years it proved to be a real failure I of corse can t remember every mistake yi team did but if u love ur family and properties avoid yi and the reviews written probably by people with no security knowledge
pete anderson
6736 reviews
N/A
9 months ago
Useless Yi cameras
Used to use Yi cameras for home security Was initially good but something changed and everything went really bad App performance is woeful Now switched to Tapo which is much better - camera s function well and response time is minimal
Sheridan Burns
6736 reviews
N/A
9 months ago
Awful app
I have been trying to set an outdoor camera up using the Yi-lot app absolutely dreadful app Keeps telling abnormal network both mobile and camera on 2 4ghz DCHP on as they ask for Just keep on trying to steer you into taking out a cloud subscription which I do not want as I have an SD card inserted Also wants to connect to all other devices on network and pictures etc etc Definitely a spy on you app leave well alone