Yllwthelabel Reviews

Customer Service is Beyond Bad

Customer Service is beyond bad Any response is an attempt to patronize the customer and end the discussion Do not believe any dates or shipping expectations DO NOT PAY for expedited shipping They have a 48 hour fulfillment promise which even if they do not keep they blame the carrier then when the carrier does not deliver it anywhere close to the same time they ignore and shut down the conversation I was told to contact UPS if the order was late I ordered a dress paid for 2nd day delivery the confirmation of fulfillment came 3 days later I have all the emails customer service is still telling me it was within 48 hours The package was then delivered 5 days after the confirmation of a shipment is on the way email 8 days later I received a single dress that I paid an extra 11 to receive through 2nd day air No surprise refunds do NOT include the shipping costs Do not try to continue any conversation as the final response I received was Our team will no longer be engaging in this conversation Absolute garbage Dress is fine not worth 100 find similar dresses on Amazon for 30

Read before you buy

This company is not trustable It says shipping takes 4-5 days on the website They charged me 28 on the shipping been three weeks now I have not received my order The tracking is pretty useless updates every few days to tell you the order goes around everywhere in the country but not to you I asked to cancel my order but customer service told me once the order is shipped it s out of their hands The only thing you can do is wait Update quality and cutting look cheap definitely not worth the price

Have waited over 6 weeks for dress

Have waited over 6 weeks for dress never arrived I had to jump up and down for them to do anything then they said order was lost which I don t believe and that they will refund No refund yet

I ve recently purchased 4 items and the

I ve recently purchased 4 items and the fit for items is whacky I was about to return two items but after readying the reviews below I will save myself the headache and have the items tailored myself Avoid this company

Delivery Refund Scams

Avoid this business completely They are intentionally trying to scam customers with delivery and returns I paid 64 for next day delivery as I really wanted the items for Coachella I read the 48 hour processing time on their website which should have been fine but the delivery took over a week When I followed up with the courier I found out that the items had been sent as ground instead I did receive a refund but they acted like they were so shocked and had no idea how this happened when I can see from the reviews that they ve done this to other people The sizes are a JOKE and honestly just a complete disrespect to women as whoever is running this business obviously considers 130lbs bigger than XL My return was also rejected and they sent me a terribly written email about me not mentioning a stain at delivery with some passive aggressive photos of a few hairs circled I requested that they send the items back again if they are going to keep my 127 but they will only do this if I pay another 17 for delivery - despite their original delivery scam and terrible customer service

Customer service is terrible- they

Customer service is terrible- they really don t care about customers

DO NOT PURCHASE FROM HERE

Do not purchase from here You are fine if you end up liking your purchase but if not you are met with a HUGE headache trying to get a refund Almost two months after my original purchase and I am still fighting with them trying to get my money back NOT WORTH IT

Not refunded for clothes that didn t arrive

Didn t deliver me a shirt and won t refund me They sent me 2 3 of my order and when I was asked to show the receipt they said that the receipt showed three shirts even though I only received two Essentially accusing me of lying