


Discover a Better, Faster Way to Eliminate Neck Pain!
Based on authentic user experiences
Lily Hales
6737 reviews
N/A
1 year ago
I never received the neck
I never received the neck They send me only 2 electrodes Thieves Order 2219877272Finally they reimbursed myMoney
6737 reviews
N/A
1 year ago
NeckRelax owes me money for not sending order
NeckRelax claims I don t have an order with them and they still have 63 19 of my money that i would like back I got a discount through customer service which was nice at the time but due to a glitch on their website Apparently just giving me 15 80 back on my 78 99 purchase and cancelling the order is their way of doing business
David Fawcett
6737 reviews
N/A
1 year ago
This product is pure junk
This product is pure junk Nothing relaxing or soothing about it It simply feels like random needles being stabbed into your neck And their joke lifetime guarantee Who cares if your product sucks They have a 30 day return policy yet to buy one before Xmas in hopes it would get here before Xmas gives one very little time to try it SAVE YOUR MONEY
Nancy L Miles
6737 reviews
N/A
1 year ago
My experience is about the same as the
My experience is about the same as the rest I have read took weeks to receive I purchased 2 Neck Relaxers one for a gift one for me I could not get it to work changed batteries still would not work I have returned both to the company have not yet received my credit looking forward for my refund in my account
Karyl Rapport
6737 reviews
N/A
1 year ago
Don t buy this product if you have high blood pressure
I heard from the company but they still are not paying the postage and said that refunds take anywhere from 15 to 30 days to complete I shop online all the time and this is not how most companies operate They did not disclose that someone with high blood pressure should not use this device I have that condition and ordered this product not knowing that I couldn t use it until I read the directions that came with the package Now they say that they will not pay for the return postage for something that is clearly their fault
Janet Page Hill
6737 reviews
N/A
1 year ago
Positive Reviews of NeckRelax are Fake
I bought NeckRelax I found the instructions so tiny they were difficult to read I had my tech helper put it all together and finally was able to use it It just kind of buzzes does nothing really at all The support phone number rings busy all of the time It is a Scam DO NOT BUY THIS PRODUCT I finally gave up trying to get a refund chalked it up to experience
W Renner
6737 reviews
N/A
1 year ago
No idea when item might be received
NeckRelax just sent me a message to thank me for the good rating Unfortunately I haven t yet received the item I ordered two weeks ago and USPS is still waiting to get it from the off-shore shipper I couldn t find a way to actually speak with someone at the company I d recommend that anyone thinking of ordering something from this company should reconsider UPDATE Got a response to this post from the company suggesting I contact customer service This is B S I did that over two weeks ago and got no satisfaction Order can t be cancelled because it supposedly has shipped
Janice
6737 reviews
N/A
1 year ago
I wish I would have read the reviews
I wish I would have read the reviews before purchase My NeckRelax does not work and that s right out of the box I am not going to bother to return it because there are NO customer care phone numbers or addresses to contact Not worth my time I feel really stupid DO NOT PURCHASE 9 26 22 NeckRelax just sent me a response asking for my order number Did any of the other reviewers get an order number upon purchase Secondly there s been no mention of a refund in ANY of their responses Judging from my reading of other reviewers they all just received a response of let s talk We are past the point of talking Let s see some results
Jody Henderson
6737 reviews
N/A
1 year ago
Please do NOT purchase this item or
Please do NOT purchase this item or anything from this company I paid over 134 for 3 of these for gifts they elicit a painful shock nothing like the elaborate bs website states Immediately I attempted to return them they offered a discount if I d keep them Over 25 emails later they gave me a Singapore address to return to at my expense which would cost me over 60 I politely explained this to them they ignored me Beyond awful experience no they still have not refunded me
Vernon Jensen
6737 reviews
N/A
1 year ago
This unit does not work
This unit does not work I am trying to return it but I am getting the run around the company is doing anything they can to avoid giving me return information Cheaply made and does not work I do not recommend this device Order 2219934811Order date 11 5 2022