


Based on authentic user experiences
Nerijus Mikolaitis
6730 reviews
N/A
1 year ago
AVOID THIS
AVOID THIS Like a plague Here is why 1 Constantly and AUTOMATICALLY log you out of the account if you change the country or just internet connections And then you re literally f if you re travelling etc it happened to me while on US trip Same when I entered france Horrible experience- because there is NO ONLINE SUPPORT 2 They CHARGE you for EVERY TRANSACTION you execute For example you buy bitcoin or Apple stock it takes the fee and commission Obviously Apple is an American company- so again it takes the a commission b exchange rate c transaction fees Does the SAME when you buy and sell So whatever yoy do YOU must account for LOSS x2 3 It automatically makes exchange and charges you the fee for currency exchange when you are negative on your main account I e CHF So if I made and any payments while travelling or just buying and selling stock YOU ONLY LOOSE MONEY with YUH Unless you re a super intelligent person and you make profit MINIUM 2 5 on everything you wire but or sell 10000 disappointed Compare to Revolute or any other app YUH is a rip off Avoid it if you can
Paulo Soares
6730 reviews
N/A
1 year ago
Just terrible
The most terrible experience among fintechs and I use already a lot of them The customer support is horrible You send a message they respond and close de issue If you want to add something else you have to open another topic and guess what they will reply the same answer as before It s insane In additon despite being charged with a 4 CHF for a 300 CHF money transfer I only received 275 at the destination I requested a statement with the justificaton for this pricing and they decline responsability but don t give me any explanation for the fact Just declined responsibility without further explanations and that s it Case closed
Marc
6730 reviews
N/A
1 year ago
Extremely slow and intrasparent
Extremely slow and intrasparent I tried to open an account 3 weeks ago and had the information I soon receive an email After the 3 weeks I asked why it was taking so long I received no reply for a week so I sent a second message asking to cancel the registration The same day I receive an email about a notification I received in the yuh app I can no longer log in to see the message so I guess it worked Luckily I didn t transfer any money to the bank account Stay far away Happy with neon and revolut
Victorio Arcenio Sassi
6730 reviews
N/A
1 year ago
Didn t expect such a poor service from
Didn t expect such a poor service from a swiss service that pretends to be a bank but actually scams and steals clients money Unfortunately I ignored the many warnings that this was a scam service and actually sent my documents along with 50 euros so that they could open and activate my account Thing is they allegedly opened my account but did not activate it and so I have no access to my money Luckily it was 50 euros but if you scroll down this page you ll see complaints from other victims who lost much larger sums I can t believe such a scam is taking place in switzerland no wonder people say this country is not the same
mk
6730 reviews
N/A
1 year ago
Stay away from YUH - horrible
Stay away Such a bad experience Happened to transfer to this account They requested SBA document while I had studied and done research in US years ago I provided the signed document as a picture attachment in the messaging which is in the app I was instructed over the phone to do so They never found it I called again and the asked to email it Now its been a month and it appears they never recieved the email with signed SBA I was instructed over the phone to send Now they have frozen my account - I have no accees to my only money and I am on phone line lining to YUH customer service Can anyone recommond me a good lawyer in Switzerland for this case
Vigilant Vespucci
6730 reviews
N/A
1 year ago
Yuh doesn t give you access to your funds
Absolutely worst neo bank ever Put millions in fancy advertising and payments to its parent company Swissquote take over 10 days to be executed After placing an official complaint a call back was promised within the same day But no reaction And even worse no explanation at all As a client completely being left alone day for day for simple payments No feedback no reaction no comment from Yuh I called for 1 days every single day Worst customer relation ever experienced Keep fingers away from this institution If you want to have access to your money don t go with Yuh you lose complete control and access to your funds Usually this happens before a bank goes bust Alarm
D C
6730 reviews
N/A
1 year ago
Not reliable App for investment They block funds
It would be important to mention that Yuh is not a reliable App for investments If for some reason they delist a crypto as it happened for example with Augur your funds will be blocked for months A lot of customers are affected by this unfair activity funds blocked since 29th March and no solution from Yuh Only repeating it will be available as soon as possible So my personal suggestion is not to invest with them otherwise you are taking a big risk
vale dazio
6730 reviews
N/A
1 year ago
Avoid this bank absolutely
Avoid this bank absolutely When I was in Argentina they did a normal exchange rate for some small payments 2-3 days later I did a bigger payment and the exchange was change to the double without telling me anything I tried to get in contact with the company at least 5 times the answer is always the same they did no mistakes Never explained me anything about why am exchange rate should change to 50 more expensive than some days before All the other banks which I used there had a normal exchange rate only Yuh made me pay 300 CHF instead of 150 CHF And not even for the money they answers are a mockery they don t even try to help you they just answer always the same The card is not working in many places as well
Nasir AHMAD
6730 reviews
N/A
1 year ago
Scam of all time 2023
I thought I am the only one But yes they steal money and not give you any explanation This is not a bank but a scam company operated from unknown location manager by some hackers I had money expecting on following dates and they all vanished and YUH never gave me letter to confirm it never arrived despite the fact I sent Sender bank wire to wire confirmation code Think hard before you jump invest in this bank Just a quick tips 13 June 2023 371 disappeared 24 June 2023 205 disappeared03 July 2023 85 disappeared
Jonas
6730 reviews
N/A
1 year ago
Opening account for 2 months
Trying to open an account for two months now So far because of technical issues not possible I had several calls waiting time each time 30-60 minutes They were kind but could not help