Zapier Reviews

Love their integration solutions

Love their integration solutions Saves us a ton of time

Nice software that makes my life

Nice software that makes my life easier all notifications in one place

The service is pretty good

The service is pretty good but I canceled it because the price was too high for me

Zapier became greedy

We have used Zapier for lots of different things Unfortunately the more you use the more expensive per task cost becomes Their plans are designed to screw their customers who rely more on Zapier I ve contacted support about this issue and didn t receive a single satisfactory answer Also Zapier has become a quite buggy platform with loads of glitches over the last year We have been moving out all of our tasks to another platform in the last few months for this reason It is such a shame the actual platform has a lot of potential My advice is not to rely on it too much for your business

Do not bother

Zapier sells itself as being a simple solution requiring no coding In reality it is not as simple as setting up a zap to automate your workflows You will often need custom integrations leading to extra fees to hire one of their experts to set the zap up Zapier communication also leaves a lot to be desired

You can automate anything Lol

You can automate anything they say While the options are VERY LIMITED

Unethical and over priced

Unethical and over pricedFirstly we found the service very overpriced We ve switched to competitors that offer the same level of functionality for a fraction of the cost 5 times less than zapier The biggest issue we had was their unethical billing policies They auto-billed us in advance for a whole year Within 2 days of seeing the charge we cancelled the service They downgraded our account so we lost all premium functionality but they never sent a refund A few month later we noticed that the refund had never come through so we contacted their support Their response was Your last payment was made on June 18 2023 In this instance as the annual plan was purchased more than 30 days ago we re unable to issue that credit as a refund In other words they acknowledged that we arent using the service we are on the free account but are hiding behind their made up refund policy which says that a refund has to be issued within 30 days of purchase even though they are the ones that never sent the refund Buyer be ware when dealing with Zapier They seem desperate to hold on to every dollar they get

Terrible customer service

Terrible customer service We paid for a year but due to Zapier s awfull configuration we wanted to cancel or downgrade NO REFUNDS after 30 days Be aware - it looks like Zapier will take your money anyway but will not stand behind the product Would recommend Zoho Flow as alternative Zapier is absolute shambles