Zoom Reviews

One platform to connect | Zoom

3.56
139 reviews
Great Rating
Based on 139 user experiences
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N

Not a big fan initially but Zoom has gotten much better over time

When the university I work and study at switched everything to Zoom in spring of 2020 I initially really hated it I d used it for an interview one time back in 2018 but uninstalled it shortly afterwards because there weren t many folks organizing things through it at the time Since 2020 though I ve been pretty pleased with the features and tools they ve added Additional controls and more flexibility with breakout rooms are definitely the best additions Can t remember when this was added but the prominent warnings with a popup requiring acknowledgement whenever a meeting starts being recorded are great It would be nice if there were something that warned you if your camera was going to be forced on by the host s meeting settings or if your background blur would be forced off I haven t directly had issues with that but a colleague was trying to attend an early morning remote meeting from bed and was very upset when the camera was forced on with him sitting in bed shirtless I should note that I don t know what the price structure is like I know without a paid membership you can only schedule 45min meetings at most and I think there might be attendance limits too So I can t necessarily recommend it if you re purchasing it as an individual but if your organization already has a membership I think it s definitely worth using
K

Look like a slight better

Am using this since last year I give this average ratings
C

Zoom is one of the top applications

Zoom is one of the top applications for connecting with friends and family It is highly suitable for attending long-distance meetings and conferences The platform offers excellent support for both Android and iOS devices ensuring a seamless experience across different mobile platforms
F

Good Video Conferencing Site

Zoom Is A Very Good Video Conferencing Site It Is Very Useful For Video Conferencing But While You re Using The Free Version Of It The Meeting Time Is Limited to only 40 Minutes It Requires The Premium version Of Zoom To Increase The timer Limit And Get Other Facilities I m Using The Free Version Of Zoom When The 40 Minutes Of Time Is Over I Host A Meeting Again and That s How I Have Infinite Meeting time In zoom I recommend You to Use The Free Version When You re Meeting Time Is Over Just Simply Host Join The Meeting Again
J

Great platform and customer service

Been using my and my company s personal Zoom accounts for almost a year now for sales and customer support calls The platform is easy to learn setting up your audio and video settings is a breeze it s not a bandwidth hog and when I needed to get a refund when I accidentally registered a different email for a Pro account I got to talk to a representative right away and then was followed up by the same rep AND 2 others via email to make sure that my refund was taken care of The only issue I have is that sometimes when people try to join a call they get an invalid meeting error and I have to resend the exact same link and it works all of a sudden Still a great platform and service though
D

I use Zoom extensively for online

I use Zoom extensively for online classes and summer camps It is by far one of the best video conferencing applications available and I believe it s perfect - there is hardly anything else that you could want from an online video conferencing app
M

This really helps with doing work from

This really helps with doing work from home but the only thing that would be nice is not having to remake the conversation every 1 hour I understand they have to make money but just add features instead of making it an actual annoyance if you don t buy it
H

Can t imagine my digital life without Zoom

I ve been using Zoom since the beginning of the pandemic It has never left me disappointed Here is what I especially like about it - doesn t require high-speed Internet even in remote areas mobile data was enough that s just perfect for digital nomads - 1 5 hour meeting with about 10 participants cost me less than 2GB mobile data with the video on - it offers all the features you may ever need breakout rooms being my favorite The only thing I really need is Breakout rooms feature on Mobile App It s only available for desktop which is a pity for me
S

Zoom is a widely u Zoom Transforming Virtual Communication Amidst Challenges sed video

Zoom is a widely used video conferencing and online collaboration software that gained immense popularity especially during the COVID-19 pandemic I don t have personal experiences but I can provide information up until September 2021 Zoom offers features like video and audio conferencing screen sharing chat and virtual backgrounds Its user-friendly interface allows participants to join meetings with a simple link making it accessible to a wide range of users Zoom s scalability makes it suitable for both one-on-one conversations and large webinars However Zoom has faced security and privacy concerns particularly in the early days of its surge in usage The term Zoom-bombing emerged referring to unauthorized users disrupting meetings The company took measures to enhance security such as introducing meeting passwords and waiting rooms Zoom s popularity prompted competitors like Microsoft Teams and Google Meet to improve their offerings leading to healthy competition in the video conferencing space The software s impact on remote work and virtual events has been significant shaping the way people connect and collaborate online
M

I like zoom it took me some time to

I like zoom it took me some time to learn but it s stable and works good with my computer and everyone else who I use it with so no issues so far

About Zoom

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.

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Frequently Asked Questions

Zoom is a unified communication and collaboration platform offered by Zoom Video Communications, Inc. While renowned for its high-quality video conferencing, Zoom provides a comprehensive ecosystem that includes Zoom Meetings, Zoom Team Chat, Zoom Phone (cloud phone system), Zoom Webinars, Zoom Events, Zoom Rooms (conference room solution), Zoom Whiteboard, and Zoom Apps for third-party integrations. It is designed to connect people and streamline workflows through a single interface.

Zoom Meetings, the flagship product, offers reliable video and audio conferencing with features such as screen sharing, virtual backgrounds, meeting recording, and support for up to 100 participants on the free plan. It emphasizes ease of use, scalability for large sessions, and security features including end-to-end encryption. Accessibility features like live transcription and screen reader support are also integral.

Yes, Zoom provides a free tier that allows users to host meetings with up to 100 participants for a maximum duration of 40 minutes per meeting. This plan includes core features like video conferencing, screen sharing, and team chat, making it suitable for casual use and initial trials. Extended durations, increased participant limits, and advanced features require a paid subscription.

Zoom offers several paid plans tailored to different user needs: Zoom Pro for individuals and small teams, Zoom Business for small to medium businesses, Zoom Business Plus for enhanced features, and Zoom Enterprise for large organizations. These plans unlock benefits such as longer meeting durations, administrative controls, higher participant capacity, company branding, and dedicated customer support. Industry-specific solutions are also available for sectors like healthcare and education.

Zoom prioritizes security through measures like end-to-end encryption for meetings, compliance with global security standards, and robust administrative controls. The platform adheres to privacy regulations and provides features such as waiting rooms, passcode protection, and user authentication to safeguard sessions. Regular updates and a dedicated trust center further reinforce its commitment to security.
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About Zoom

Zoom: The Platform Powering Modern Collaboration

Zoom.us is the official online destination for Zoom Video Communications, Inc., a leading provider of a unified communication and collaboration platform. The website serves as the central hub for individuals, teams, and enterprises to discover, learn about, and access Zoom's suite of products designed to connect people and streamline workflows. At its core, Zoom is recognized for its reliable, high-quality video conferencing solution, but the platform has evolved into a comprehensive ecosystem supporting meetings, team chat, phone systems, webinars, virtual events, and more.

Core Products and Solutions

The website clearly outlines its diverse product portfolio, catering to various user needs. The flagship offering, Zoom Meetings, provides seamless video and audio conferencing with features like screen sharing, virtual backgrounds, and recording. Complementing this is Zoom Team Chat, a persistent messaging tool that facilitates ongoing collaboration outside of scheduled meetings. For customer engagement and large-scale communication, Zoom offers robust solutions through Zoom Webinars and Zoom Events. Furthermore, Zoom Phone presents a flexible cloud phone system, while Zoom Rooms delivers a software-based conference room solution for offices.

Beyond these core tools, the platform extends to specialized areas such as Zoom Whiteboard for visual ideation, Zoom Apps to integrate third-party tools directly into the Zoom experience, and Zoom Developer tools for building custom integrations. This integrated approach allows users to manage multiple communication channels from a single, familiar interface, enhancing productivity and reducing the need to switch between disparate applications.

Key Features and User Experience

Zoom's website emphasizes key attributes that have contributed to its widespread adoption. These include exceptional reliability and video quality, ease of use with a minimal learning curve, and strong security features like end-to-end encryption for meetings and compliance with global standards. The platform is designed for scalability, supporting everything from one-on-one calls to interactive sessions with thousands of participants. Accessibility is also a priority, with features like live transcription, keyboard shortcuts, and screen reader support.

Audience and Plans

The platform serves a broad spectrum of users. The website details specific plans for individuals, small teams, small to medium businesses, and large enterprises. A generous free tier allows users to host meetings with up to 100 participants for up to 40 minutes, making it accessible for casual use and trial. Paid plans (Zoom Pro, Business, Business Plus, and Enterprise) unlock extended meeting durations, administrative controls, increased participant capacity, and advanced features like company branding and dedicated customer support. Separate, tailored solutions are also highlighted for critical industries like healthcare, education, and government.

Resources and Support

Zoom.us functions as more than just a sales portal; it is a comprehensive resource center. The site provides extensive support through a detailed Help Center, video tutorials, live training webinars, and a community forum. A dedicated blog and resource library offer insights on best practices, industry trends, and product updates. For developers, the site provides full access to APIs, SDKs, and documentation to build and integrate applications.

In summary, Zoom.us represents the digital front door to a powerful and expansive collaboration platform. It effectively communicates Zoom's evolution from a video meeting tool into a holistic suite designed to meet the diverse communication needs of the modern, hybrid world. The website is structured to inform visitors about its capabilities, guide them to the appropriate plan, and support them with extensive learning materials, solidifying Zoom's position as a central pillar in today's digital workspace.