Zoom Reviews

One platform to connect | Zoom

3.56
139 reviews
Great Rating
Based on 139 user experiences
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L

Great Platform

This platform is the only thing keeping my family sane during lockdown There is a free account however they are not gauging prices for the premium account The company is always improving I use it for work and for personal use Very Pleased
D

Brings teams together Real-time collaboration experience Quality and effectiveness of communications

I have used Zoom many times for business meeting and It always make it easier to work What I like of it is the quickness of joining and the ease of screen sharing Zoom is progressive and light years ahead of other products that currently exist
G

Zoom have been a great help during the Coronavirus pandemic

I ve only used on desktop but during Coronavirus I attended a conference for five days with up to 75 people attending with video each day from countries all around the world and zoom held up brilliantly Perfect Maybe not but without them this valuable conference would have been off completely Zoom us really saved the whole thing And working from home zoom has been great for both my wife and me to stay in touch with work and friends I even had beers with regular monthly meet up friends which was great in these times of isolation Well done for helping keep the world turning Zoom
D

Great video chat

Great video chat They must be under a lot of strain these days because of the coronavirus I ve seen some of the bad reviews that they have and feel that it is unjustified For what they are undergoing - I applaud them Also great job in making the service free for students
J

I have been using Zoom conferencing on

I have been using Zoom conferencing on a very regular basis now for a number of months and it is excellent It is stable unlike Skype which I used before and easy to set-up and to use It is very reasonably priced and It has never let me down I have absolutely no reservations in recommending this product
E

This platform has been a lifesaver

This platform has been a lifesaver during confinement and I have found it incredibly user-friendly and more fun to use than other systems similar to it I do not have a premium account so I cannot comment on its premium functions but as a basic user I ve been satisfied Sometimes the application crashes on my laptop when I switch the sound from bluetooth to laptop speakers but it s a small price to pay and I don t actually know if it s Zoom having the problem or my laptop Either way I just relaunch Zoom and I m back in again
C

Zoom a very good app for Meetings and Online Teaching

I like zoom very much as it is very easy to use application It s screen sharing option is the best as it has its own screen I use zoom for teaching English online and my students prefer to use it because of that option It s screen sharing option is so good that people can only see what you select and I don t worry anymore that they might see a screen that I don t want to share It also has a mobile version that can be used anywhere as long as you have mobile data App is very easy and convenient to use
R

Greg Freed is a great recruiter Zoom is fortunate to have him

I enjoyed my interaction with the Zoom recruiter Mr Greg Freed I did not get the Manager of Customer Success role that I had applied for however I did sincerely enjoy being considered for the opportunity Greg was very professional and courteous He is an excellent recruiter
K

Amazing customer support

Amazing customer support Accidentally I created two accounts and only cancelled my plan on one of them This I realised almost a year later I wrote to support yesterday about it They replied almost right away and have already reimbursed for all the money Amazing
W

I love the ease of use

I love the ease of use Setup an account and start a meeting It quickly downloads the app and you are ready to have a meeting with anyone anywhere The free features are unbeatable We have Teams which works well also for internal communication but for external communication it is absolutely easy and awesome

About Zoom

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.

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Frequently Asked Questions

Zoom is a unified communication and collaboration platform offered by Zoom Video Communications, Inc. While renowned for its high-quality video conferencing, Zoom provides a comprehensive ecosystem that includes Zoom Meetings, Zoom Team Chat, Zoom Phone (cloud phone system), Zoom Webinars, Zoom Events, Zoom Rooms (conference room solution), Zoom Whiteboard, and Zoom Apps for third-party integrations. It is designed to connect people and streamline workflows through a single interface.

Zoom Meetings, the flagship product, offers reliable video and audio conferencing with features such as screen sharing, virtual backgrounds, meeting recording, and support for up to 100 participants on the free plan. It emphasizes ease of use, scalability for large sessions, and security features including end-to-end encryption. Accessibility features like live transcription and screen reader support are also integral.

Yes, Zoom provides a free tier that allows users to host meetings with up to 100 participants for a maximum duration of 40 minutes per meeting. This plan includes core features like video conferencing, screen sharing, and team chat, making it suitable for casual use and initial trials. Extended durations, increased participant limits, and advanced features require a paid subscription.

Zoom offers several paid plans tailored to different user needs: Zoom Pro for individuals and small teams, Zoom Business for small to medium businesses, Zoom Business Plus for enhanced features, and Zoom Enterprise for large organizations. These plans unlock benefits such as longer meeting durations, administrative controls, higher participant capacity, company branding, and dedicated customer support. Industry-specific solutions are also available for sectors like healthcare and education.

Zoom prioritizes security through measures like end-to-end encryption for meetings, compliance with global security standards, and robust administrative controls. The platform adheres to privacy regulations and provides features such as waiting rooms, passcode protection, and user authentication to safeguard sessions. Regular updates and a dedicated trust center further reinforce its commitment to security.
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About Zoom

Zoom: The Platform Powering Modern Collaboration

Zoom.us is the official online destination for Zoom Video Communications, Inc., a leading provider of a unified communication and collaboration platform. The website serves as the central hub for individuals, teams, and enterprises to discover, learn about, and access Zoom's suite of products designed to connect people and streamline workflows. At its core, Zoom is recognized for its reliable, high-quality video conferencing solution, but the platform has evolved into a comprehensive ecosystem supporting meetings, team chat, phone systems, webinars, virtual events, and more.

Core Products and Solutions

The website clearly outlines its diverse product portfolio, catering to various user needs. The flagship offering, Zoom Meetings, provides seamless video and audio conferencing with features like screen sharing, virtual backgrounds, and recording. Complementing this is Zoom Team Chat, a persistent messaging tool that facilitates ongoing collaboration outside of scheduled meetings. For customer engagement and large-scale communication, Zoom offers robust solutions through Zoom Webinars and Zoom Events. Furthermore, Zoom Phone presents a flexible cloud phone system, while Zoom Rooms delivers a software-based conference room solution for offices.

Beyond these core tools, the platform extends to specialized areas such as Zoom Whiteboard for visual ideation, Zoom Apps to integrate third-party tools directly into the Zoom experience, and Zoom Developer tools for building custom integrations. This integrated approach allows users to manage multiple communication channels from a single, familiar interface, enhancing productivity and reducing the need to switch between disparate applications.

Key Features and User Experience

Zoom's website emphasizes key attributes that have contributed to its widespread adoption. These include exceptional reliability and video quality, ease of use with a minimal learning curve, and strong security features like end-to-end encryption for meetings and compliance with global standards. The platform is designed for scalability, supporting everything from one-on-one calls to interactive sessions with thousands of participants. Accessibility is also a priority, with features like live transcription, keyboard shortcuts, and screen reader support.

Audience and Plans

The platform serves a broad spectrum of users. The website details specific plans for individuals, small teams, small to medium businesses, and large enterprises. A generous free tier allows users to host meetings with up to 100 participants for up to 40 minutes, making it accessible for casual use and trial. Paid plans (Zoom Pro, Business, Business Plus, and Enterprise) unlock extended meeting durations, administrative controls, increased participant capacity, and advanced features like company branding and dedicated customer support. Separate, tailored solutions are also highlighted for critical industries like healthcare, education, and government.

Resources and Support

Zoom.us functions as more than just a sales portal; it is a comprehensive resource center. The site provides extensive support through a detailed Help Center, video tutorials, live training webinars, and a community forum. A dedicated blog and resource library offer insights on best practices, industry trends, and product updates. For developers, the site provides full access to APIs, SDKs, and documentation to build and integrate applications.

In summary, Zoom.us represents the digital front door to a powerful and expansive collaboration platform. It effectively communicates Zoom's evolution from a video meeting tool into a holistic suite designed to meet the diverse communication needs of the modern, hybrid world. The website is structured to inform visitors about its capabilities, guide them to the appropriate plan, and support them with extensive learning materials, solidifying Zoom's position as a central pillar in today's digital workspace.