Icon-amsterdam
★ 3.6
icon-amsterdam.com
Stylish trousers, glacial refund process
The tailored trousers I ordered look sharp and the fit matches their size guide properly, which is rarer than it should be with Instagram-advertised menswear brands. The frustration came afterwards: I needed an exchange and the email back-and-forth stretched over two weeks with multi-day gaps between replies, and reading other buyers' experiences here shows slow refunds are a recurring theme rather than my bad luck. Fabric quality sits at decent mid-market level, not the luxury impression their campaigns project. Good clothes if you never need to return anything.
