Do you know that if anything goes wrong

Do you know that if anything goes wrong with the transactions they won t refund anything There was a day when usdt changed the fees and I tried 4 times to transfer my funds as I normally did but the funds turned back there s no any records about his in my transaction history but each attempt I got charged the fees that weren t returned I contacted them they replied explaining that there are some changes on fees trx increased from 20 to 30 trx per transaction and it s resolved please try again I tried with the updated fee - all was good so I asked - so what the fees I paid for the transactions that weren t processed due to their fault obviously and they replied shortly - Unfortunately we can t refund that So this is what you should expect if you lose anything due to their fault such a scam user-oriented approach