There actually is no money back guarantee

I purchased the print Cacophony. The print I received had a great deal of a peach color which is not what the website showed at all. I thought for sure there must have been a printing error. When I contacted the company, they said that the color was peach. They said all sales were final. I asked about their 30 day money back guarantee since it's on their website as to why so many buy from them. They told me that was only for damaged goods, and then they offered me a 20 % discount on a future purchase as compensation. In that email they said they could tell I was frustrated with "my" mistake. So, I'm hoping to help others not make the same mistake I made. First, I made the mistake that what I received would look like the print and have the same colors as shown on the website. Secondly, I made the mistake of believing their advertising that there was an actual 30 day risk free money back guarantee. Finally, after a lot of back and forth and reminding them over and over again of their advertising, they said I could send the print back. When I sent another email to verify that I would receive a full refund and asked to stop my order for the frame I'd ordered, they said they couldn't receive 2 returns. They said the only reason they were allowing me to return the print was that I was the first return request in 6 months. Yet, I just checked with the Better Business Bureau and filed a complaint, and there were 3 other complaints files with them about Canvas-Castle in the last 6 months. They never verified I would receive a full refund for the print. Do not trust them. Do not trust that what you will receive will be what was shown on the website accurately. It wasn't just my perception. Everyone I had shown the image from the website to were shocked to see how vastly different the colors were.