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Published Dec 10, 2025
Poor Quality and Unresponsive Customer Service
I ordered two items from Linnaco three months ago and have been quite dissatisfied with the entire experience. The website looked professional with decent product images, but the reality did not match my expectations at all.
When the items arrived, the quality was far below what I expected for the price. The fabric felt thin and cheap, the seams were uneven, and the overall construction felt flimsy. One item had a small stain that I noticed after opening it. I immediately contacted customer service about returning the defective item.
Unfortunately, their customer service is extremely unresponsive. I've sent multiple emails over the past three months with no meaningful response. When I did get a reply, it was a generic template message that didn't address my concerns. This lack of communication and support is incredibly frustrating.
I strongly advise against ordering from Linnaco unless you're willing to accept poor quality items and terrible after-sales support. There are many better options available in this category. Save yourself the hassle and shop elsewhere.
When the items arrived, the quality was far below what I expected for the price. The fabric felt thin and cheap, the seams were uneven, and the overall construction felt flimsy. One item had a small stain that I noticed after opening it. I immediately contacted customer service about returning the defective item.
Unfortunately, their customer service is extremely unresponsive. I've sent multiple emails over the past three months with no meaningful response. When I did get a reply, it was a generic template message that didn't address my concerns. This lack of communication and support is incredibly frustrating.
I strongly advise against ordering from Linnaco unless you're willing to accept poor quality items and terrible after-sales support. There are many better options available in this category. Save yourself the hassle and shop elsewhere.