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Published Aug 27, 2026
fbsm experience
Used their facilities management service for our office building after in-house efforts strained. Response times impressed, reactive calls attended within hours where previous provider took days, and planned maintenance schedules run preventively rather than reactively. Reporting dashboard tracks jobs sensibly. Pricing transparency stood out, costs itemised rather than lumped, and contract flexibility allowed scaling without penalty. One scheduled clean was missed without notice, rescheduled promptly once flagged. Reliable facilities partner for SMEs.