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Published Sep 01, 2026
Area rugs - nice designs but return fees add up
Researched this rug retailer. Ordered a 5x7 textured rug, design matched photos and quality felt durable for high traffic. Arrived folded with creases that took days to flatten. Return policy charges fees per item even in same box, so measure carefully before ordering.
Neutral Experience
nice designs
return fees
creased packaging
durable quality
accurate sizing