“
Published Oct 05, 2026
The final cost was higher than expected
The representative was polite and answered my questions. I was told the program would lower what I owed, but after fees and the remaining payments I ended up paying more than expected. I also had to follow up repeatedly for account information. I wish I had reviewed every fee before signing.
Critical Review
unexpected fees
higher total cost
poor communication
repeated follow-ups
polite representative