Our AAA Angel

On August 10 2023 my husband I were driving to Dayton OH in the rain on Interstate 77 just south of Beckley WV While traveling in the left lane of the highway the front right tire hit a 4x4x12 piece of wood and the wood ripped a 3 inch diameter hole in the tire It went flat immediately and my husband was able to successfully drive the car onto the side of the road As a member of AAA I tried calling them and all of the circuits were busy So on my AAA app which I have I just filled out the information needed to get a service person Within minutes the customer service emergency representative called me to help schedule a service guy out to help change the tire on the car Gaylan Brooks came to the rescue and arrived within 45 minutes to help He was kind thoughtful knowledgeable and very professional servicing our car Gaylan was able to put the spare doughnut on and he even suggested a tire company which we could drive to purchase a new tire If I didn t have the AAA service I don t know what I would have done in this type of emergency Sometimes I grumble when I have to pay the annual premium but then in a situation like I was in it was worth every penny Thank you Gaylan Brooks and AAA for coming to my rescue