121homefurniture Reviews

121 Home Furniture - Bedroom, Dining Room and Living Room Furniture

121homefurniture.co.uk
4.67
67 reviews
Excellent Rating
Based on 67 user experiences

Rated 4.67 out of 5 by 67 Happy Customers

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P

Quality Product

Ordered on the Monday delivered on the Wednesday Great service Quality of the dining chairs is excellent Very easy to assemble Bought 2 grey and 2 mustard and got an additional discount for the bundle Would highly recommend
S

So much better than the competition

So - 121 was my 2nd attempt to order a desk for my home office The first attempt was via one of their competitors who firstly took ages to despatch the item missed the first 2 delivery dates finally turning up on the 3rd However the top of the desk was cracked right down the middle and impossible to miss so no idea why delivery was even attempted then they advised me the part I needed was out of stock so offered a refund why I m now having to chase My 2nd attempt was with 121 - ordering was easy much faster than before and it turned up when it was supposed to and the quality seemed so much better than the previous desk it was certainly packaged better I wish I d found 121 first time if you re reading this review and thinking twice then don t - I ve tried the competition and it isn t worth the hassle
K

Fantastic efficient company Highly recommend

Ordering online was easy Good communication throughout the process with regular emails and updates I had two separate concerns which Steven dealt with extremely swiftly on both occasions I would highly recommend this company and will definitely use them again Thank you
J

Superb customer service

I was trying to order a bunkbed through their website and got confused I ended up with 2 in the basket and couldn t work out how to remove one I ended up going somewhere else But the next morning I received an email from 121 asking for feedback to which I responded and was thanked in return This is excellent customer engagement and I will be buying from them in the future
G

Great service and excellent products

Recently ordered a coffee table and tv unit from 121 Service was second to none products dispatched quickly from the manufacturer and of top quality The team at 121 went out their way to help and communication has been great highly recommend and would use again Gerard
J

Best prices out there - fantastic service

I ordered 3 pieces of furniture on Thursday 20th April - There was a mistake on my address so someone from the company called to check some details I thought that was really good service Our furniture was here by lunch time on Friday 1st May this was not paid any extra for and considering whats going on at the moment we weren t expecting it for a couple of weeks or so The quality of the furniture is amazing I m so pleased also 121 home furniture is the cheapest stockist of items we bought would definitely recommend
G

Top notch

I ordered a table for a record player vinyls and it arrived promptly and as described Communication was great from the outset received delivery detail tracking emails etc Product is solid and now doing its job Will no doubt be using 121 in the future
S

Fantastic service highly recommended

Fantastic service Delivery was arranged promptly and item received within 5 working days Excellent comms Michael emailed to advise me of the process and keep me informed of what and when to expect to hear from the delivery company Furniture piece was exactly as described and very securely packaged A pleasure to do business with and highly recommended
L

Fabulous service

Fabulous service During a very stressful situation Covid19 Michael went above and beyond to get our delivery to us and when our item was damaged in transit Michael got a replacement sent to us the very next day I can not recommend this company highly enough I will use again at every opportunity
D

Initially doubtful but I ve been proven wrong

I discovered 121 Home Furniture when searching for Concord Turntable units on a high-street store s website 121 Home Furniture had a more suitable colour option and was even more affordable While initially doubtful due to being unfamiliar with the brand the service I ve experienced with this order has erased any hesitations I placed the order around 3PM on a Tuesday and by 9AM on Thursday the units were delivered securely by a reliable courier with no packaging damage Upon assembling the units I did notice minor marks on the corner of some pieces but fortunately these blemishes were easy to conceal The units are well made and they serve their intended purpose perfectly

About 121homefurniture

121 Home Furniture retails a wide range of beds, childrens beds, bunk beds, dining tables, dining ranges, dining sets, dining chairs, living room furniture and garden furniture

United States

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