121homefurniture Reviews
121 Home Furniture - Bedroom, Dining Room and Living Room Furniture
AI Review Summary
Based on 67 reviews
Customers report consistently fast delivery, excellent customer service, and good product quality. Many reviews highlight competitive pricing, reliable communication, and prompt issue resolution. A minority of reviews mention damaged items or significant problems with specific orders. The overall experience is very positive, with frequent recommendations to use the company again.
What customers love
- Fast delivery
- Great customer service
- Good product quality
- Reliable communication
Common concerns
- Damaged items
- Poor issue resolution
- Misleading description
Last updated 3 weeks ago
H
Happy customer
Super fast delivery got notified the delivery was going to be arriving via email and the Ryan glider chair arrived in excellent condition Highly recommended
S
Sam Batchelor
Excellent customer service
Highly recommend this company Excellent prompt customer service Thank you so much
M
Marie
Great Company
Good product price kept well informed from ordering to delivery Very professional trustworthy and organised with excellent customer service - makes online ordering a pleasant experience when dealing with a company like this Would recommend and I ll definitely be using again
D
Dawn
Just what I ordered
Just what I ordered Could not be beaten on price Vey quick delivery Great company and I will be using them again Thank you
R
RL
This company put the larger companies
This company put the larger companies to shame Outstanding customer service and communication A problem with my table was sorted within an hour and a replacement received within two days Would have no hesitation in recommending them to anyone
R
Richard Norris
The service we recieved was first class
The service we recieved was first class The price of the chair was the cheapest price we found by far The chair is so comfortable Would not hesitate to shop with 1-2-1 Furniture again
N
nicola calthorpe
I ordered 2 filing cabinets mid COVID
I ordered 2 filing cabinets mid COVID times and have been very impressed with the lovely personal service the competitive price the prompt delivery and the overall quality of the filing cabinets It s been a pleasure using 1-2- and I plan to return in the future
V
Vee K
Excellent products and customer service
Excellent products and customer service I would highly recommend I bought 3 leather bar stools They arrived promptly and in immaculate condition I received excellent communication prior to buying as i had a few questions
F
Fernando
Nearly next day delivery
Nearly next day delivery - very friendly guys It would be better to have more pictures of the item in our case a sofa as we had to go a bit on faith The sofa itself is great happily
C
Carole Herdman
Excellent Customer Service
Excellent service was apprehensive ordering online having been let down by another company going out of business - spoke to Michael who explained delivery times etc chairs arrived quickly as promised unfortunately one had to be returned as damaged on receipt this issue was dealt with promptly love the chairs really comfortable