123flores Reviews

Overall customer experience for 123flores is predominantly positive, with many praising the service quality and product satisfaction. The majority of reviews highlight excellent service, particularly for international orders, with customers able to reliably send flowers from overseas. Staff are frequently described as very kind and helpful, contributing to a positive service experience. Customers appreciate being kept updated on their orders, which enhances reliability. Many note that the flowers received are beautiful, fresh, and of high quality. However, there are significant complaints regarding misleading promotions and perceived false advertising, leading to frustration. One customer expressed extreme disappointment with the value, feeling the bouquet received was vastly overpriced compared to its appearance. Another criticized the company's response to a complaint as unprofessional and dismissive. Despite these negative experiences, the overall satisfaction remains high due to consistent praise for service and product quality from most reviewers. The mixed feedback indicates a generally reliable service with notable issues in communication and pricing transparency.

Last updated 4 months ago