32degrees Reviews

Awful customer service

Awful customer service Slow response and not helpful

Horrible customer service

Horrible customer service I sent an email stating the issue and they were like to bad can t do anything now Then I tried to reach them on their chat and they never responded I really tried to work with them to resolve the issue but they did not too Their website submits the purchase without giving a shipping charge That is fraud

Ordered on November 15- never received items Dec 1

Ordered on November 15 and credit card charged on Nov 15 Website said order was pocessed on Nov 16 and gave a tracking number with UPS After no change to the tracking staus on NOv 29 I called UPS and they said they never got the package No way to call 32 degrees and emails are answered with automated and useless response like here is your tracking number NEVER AGAIN WILL I DO BUSINESS WITH 32 degrees

If you or whomever you are shopping for prefers to squat and pee These products are ideal

32 degrees provides quality clothing items at an affordable price for both high and low temperature weather I would rate most of the products highly and recommend them but the men s lower base layers are severely lacking in the groin area Unless you are a man who sits and or squats to urinate or are shopping for one the no fly design is a horrible choice that leads to a frustrating and wet experience especially for those of us who are well endowed and not cursed with a narrow urethra If you are buying the various types of base layers to keep covered and or warm And you are inclined to purchase 32 clothing items I would seriously recommend mixing your purchases with something other than 32 for the lower layers unless you are the kind of guy who prefers to sit and or squat to urinate or are shopping for one

Placed two orders nothing ships cards charged and NO customer service

I placed an order and paid for expedited shipping of 1-2 days After 5 days it hasn t even been fulfilled and when you attempt to contact customer service you only get an auto generated BS reply I actually trusted them and placed a second order the day after the first Now I realize how dumb that was I don t understand why other companies can offer world class customer service and this company has basically no regard at all for their customers I would NOT buy anything ever again from 32 degrees If you shop around you can buy better for 10 more and the company actually appreciates your business and responds to your inquires

Horrible

Horrible Purchased and charged for 3 jackets only received 2 Multiple emails go unanswered DO NOT DO BUSINESS WITH THEM Save yourself the hassle I gave them plenty of time emails to rectify my order Now contacting credit card company and better business bureau

I would give zero stars if possible

I would give zero stars if possible When I ordered I was given a delivery date This date kept being delayed I get it it was the holidays When it was finally set to arrive I was home waiting It never came Then when I checked the tracking it showed that it was delivered It NEVER was I even had a delivery alert for the package Never received one Now no one wants to help find my jacket Not this company Not the delivery company No one I will not run the risk again

Customer service take 7 days to respond

Customer service take 7 days to respond and just spams copypasta Sends out defective goods hoping ppl too lazy to return then charges people for returning for something their fault