4th-d Reviews

Great service

Great service kept in contact all the way through the entire process All the staff were excellent and professional Bike returned within 4 week in immaculate condition

Top class service and repairs

Someone tried to steal my scooter at the train station and managed to hack away at various parts and totally immobilise it before giving up The police were not interested at all and there was no CCTV in the official motorbike area 4th Dimension were the polar opposite Nothing was complicated for me the scooter was picked up repaired and reappeared running beautifully without any fuss or extra work for me As well as that they kept me fully informed by phone and text on what they d found what needed doing how long it would take etc then delivered it to my front door at a time convenient to me And it s running as good as new and makes me smile every time I get on it

Great service very helpful

Ive dealt with 4th dimension twice now 1st time scooter was stolen the whole process ran smoothly to pick up repair drop off too communication 1st class kept me up to date with whole process 2nd time someone damaged front of scooter went through same process had a replacement scooter sent to me while mine being repaired all very efficient friendly NO hick ups at all through both my claims very well organised efficient people to deal with very highly recommended

Exemplary Service - 5 star

The service we received from 4th Dimension can only be described as exemplary Jenny Sallans who was our assigned team member was literally the most helpful and diligent person I have ever had the pleasure to deal with Emails were responded to promptly calls were returned quickly absolute care consideration and outstanding service was received on every single occasion we needed to communicate with the company and with Jenny We are thrilled that 4th D are the company selected by our Insurer as we honestly couldn t imagine a company who care about looking after customers more than this company and more than Jenny does Many companies could learn a lot from her and the way she really cares about people and her customers Thank you Jenny for taking the time and effort to really help and care after a really traumatic experience at the hands of thieves x

A big thank you to an excellent company

4th Dimension were very polite friendly and knowledgeable I was kept up to date with a weekly email but if I needed to phone for an update the office staff were very friendly indeed The drivers who picked up and dropped off my bike were a good laugh and on time phoning before they arrived The actual workmanship and repair on my bike was superb just like showroom condition I would definitely recommend 4th Dimension and would want them to do any work in the future if I ever needed it Very pleased with everything and the way and timescale that it was all carried out Great company

A couple of twists and turns but the end result is phenomenal Well done And Thank you

My experience so far has been mixed but mostly positive My bike was involved in an incident and needed repairing After what I would consider a delayed response in collecting my bike for repair and delivering a replacement bike it s been relatively smooth sailing The replacement bike was a wonderful Honda NC750 completely different to my Triumoh Street Twin it was fantastic the perfect computer bike On the return of my bike after repairs had been done there was a slight incident which has been hastily resolved and my bike was returned today I must say my bike is better than new Obviously it s had some work done but the scratches have been buffed out of the tank the springs polished everything looks fantastic I was kept up to date throughout in regards to the status of the repairs and was communicated with as much as I needed to be 4th D were available to answer questions when I had them either by email or over the phone A slightly bumpy road but the end result is phenomenal We ll done and thank you

Attention to service

After completing 1500 miles on our French tour holiday we had as light accident on our bmw k1600 leaving us stranded in Britany with me being unfit to ride home from the initial contact call I was treated with respect and courtesy my bike was immediately recovered to a local garage and repatriated back to the uk with up date phone calls Within a week of returning to the uk my bike was fully assessed and a lenghty call to discuss the damage and viability of the options a further discussion with an assessor a quick and amenable conclusion was reached and contact with admin staff my personal affects were organised and returned we felt that the service we received was far above and beyond what was expected and would like to thank all the staff at 4th D for a great service

Amazing service

Great service would recommend to anyone went above and beyond to help me regarding my motorbike accident Thankyou for your help

Thanks to the 4th dimension team for

Thanks to the 4th dimension team for their professionalism communication prompt processing of requests during my claim process - really pleasant to deal with despite the ultimate unfortunate ending that my bike was written off