900 Reviews

Amazing

Great quality great price great assistance Amazing experience 10 10

The best customer service

The best customer service The best customer experience Excellent products intelligently packaged and presented Flexible reorder times and possibilities Just a really human company to deal with Thank you guys

They just take random amount of money

They just take random amount of money from your account without your consent and they don t allow you to actually cancel subscriptions as advertised

Careful you make a subscription

I tried to order a product bad glad I saw at time that they put there a subscription of getting it every 2 months again I didn t wanted it so I cancelled Who knows they will let me pay for this later

Email harassments and forcing to continue the subscription

I ordered a trial kit and I received a box with the solid bars and the bottles There is zero indication on the bottle or in the box about what goes in where it s all very complicated and overwhelming Then I got harassed with multiple emails every day And they kept trying to get my money out of my account to pay for a very expensive second order I told them I couldn t afford it and I still hadn t a time to figure out which product goes in which bottle Now I did the mix and I m trying the product They are average I m not really convince by them but at the same time I m not sure I am shampooing myself with shampoo in all that confusion The suspended my subscription not because I asked but because I didn t have enough funds to cover for it I tried to go on their website to leave a review but clients can t put reviews on their website so you know it s fishy Reply to their reply no there wasn t any booklet in the box with explanations in the delivery box just the products and unnamed box and matching the bottles with the products in just a guessing game Once I stated via emails that I still didn t have time to try the products because the first step was too puzzling I should get explanations and not continue to receive emails about changing my card details Yes it does say it is a subscription but no the price of the 4 months total subscription is never stated because in my calculations 17 4 is never equal over 80 That is kept obscure and when contacted directly the company should be able to suspend the subscription and resolve the problem instead of continuing to ask for payment The one I am sure I know what it is is the toothpaste and I would not recommend it

Careful you register to a subscription

I ordered a kit from them It took around 2 weeks to arrive and after 1 week or so I picked it up I was away One day later I saw a charge of 50 euros in my card Apparently I also registered to a subscription when buying the kit but that was not clear at all during buying the products And I didn t even have the chance to try them Sorry but this is very sneaky so I have unsubsidized And please don t send your emails in French to international customers

Didn t even receive my starter kit and

Didn t even receive my starter kit and it s been nearly a month they ve now conveniently charged me 50 for products There is no email or tracking information what so ever not any emails on what exactly I ve been charged for I don t recommend this it s clearly a scam to

This company is a horrible scam

This company is a horrible scam I received products so awful they were truly unusable only 6 days ago I tried the cancel the subscription this morning and they had already sent out a new set of products--only six days after the original set arrived--and charged me 25 euros Moreover I never agreed to a subscription for the toothpaste in the first place I agreed to a trial with the potential for a subscription with the soap but for the toothpaste I received a text asking if I might like to try it The text said nothing about a subscription I agreed to try it--mistake Only six days after receiving this foul stuff I ve been charged 25 euros for more of it 25 euros for toothpaste and soap This is a scandal

Horrible

Horrible I bought the experience kit and never received it Then asked to cancel my next products from the subscription before the expedition and they ignored all my emails I don t recommend due to the lack of attention on costumer service