Aboutyou Reviews

Mode online von mehr als 3.000 Top-Marken | ABOUT YOU

3.57
113 reviews
Great Rating
Based on 113 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 113 reviews

The majority of reviews reflect a positive customer experience with fast delivery, good product quality, and responsive customer service. A significant number of 5-star reviews highlight the variety of brands and easy return process. Conversely, negative experiences, though less frequent, consistently cite issues with delayed or failed deliveries, receiving incorrect or damaged items, and poor handling of refunds or after-sales support.

What customers love
  • Great product quality
  • Easy return process
  • Good price
Common concerns
  • Wrong item sent
  • Defective items
  • Scam operations

Last updated 1 week ago

H

Almost every single time I order

Almost every single time I order there s at least one article that couldn t be sent because it s not available anymore They have a huuuge offer of clothes so it takes a lot of time finding what you re looking for The filtering is not always accurate and makes it even harder It s frustrating when the things you found and ordered won t be sent
N

I got a fake dress

I got a fake dress Unfortunately I can t upload photos here to share my very unpleasant surprise The dress was a pink corset dress from the brand Bardot - and what was delivered to me had absolutely nothing in common with the dress that was on the picture in the app It looked like something that I paid two euros for from an obscure webshop
C

Very bad service

Very bad service I returned the items 2 packages for a month and haven t got refund got refund just one package because the staff did register just one only package I took kontakt med them I have ordernumber and tracking no from postnord to prove that they have got the item they want me to fill the form so I can get the money back They won t give a refund if they have not got my signature my information etc The other boutiques like zalando adidas etc have not done anything like this
B

2nd time long waiting

2nd time long waiting I placed the order for a week the status of the order remained unchanged Frist time they kept me 2 weeks and in the end they told me it s not on stock the money they took it quick and after they don t care
L

THIS WEBSITE IS A SCAM

THIS WEBSITE IS A SCAM AVOID AT ALL COST I ordered almost a month ago and I kept following up after not receiving the parcel one week after I ordered which was the indicated time of arrival The last communication with me was two days ago and this was the response They want me to sign a paper A PAPER They pretty much dont want to do the refund it they want their customers who paid instantly to go through this stupid process of signing a form for refund after admitting that my parcel is LOST PLEASE AVOID and this company needs to be SUED Hello thank you for your message I checked the progress of your order and saw that it has obtained a transfer code but at the stage of transport from Germany to Greece it is not possible to track it The delay that exists is obviously due to difficulties in sending your parcel and as a result it has not yet arrived in Greece or possibly the parcel has been lost I assure you that this is not representative of our company and I apologise for the inconvenience I suggest if you wish that I proceed with your refund In order to effect your refund I need you to please complete the attached document below You can either print it out and scan photograph it process it electronically or copy it onto your own white paper and photograph it Then you will need to send it back to me signed I look forward to your reply Sincerely Eleftheria
D

Absolute Garbage Parcel Handling and Service

Wish I had read the review before spending 500 Euro on this site They have messed my parcel as well and wouldn t provide any information beside copy and paste of the same response I don t even know when they will refund the money
H

Never again

I used to like shoping here but the last 2 orders have been a mess First one arrived after 2 weeks but at least it was correct The last one arrived a few days late which is a little more understandable because of the holidays but I received a wrong item If these cases were isolated it would ve been fine but two in a row And now I have to go to a place to send the wrong item back instead of the carrier coming to me Because they messed up I need to take time to drive somewhere no pickup place near me to get my money back Never shopping here again At least the customer service operator was nice and helpful
F

Scam website

They allow you to place an order take your money pretend that they were unable to deliver your order then tell you that a refund has been processed but the money never makes it to your account Lost 100 because of this scam company They are just thieves
P

Ihorrible Walmart

I bought some items online and first I ordered off ebay and I had to cancel the orders cause they weren t as described in the picture so then the stuff I ordered from Walmart automatically canceled but it s now been past ten business days and they ve pro mmised me the hole time once it s been ten business days the money would be going back into my account which it but still no money Walmart a straight scam
A

Stay Away Unprofessional

Worst experienxe I ever has shopping I made an order on 9th of December they gve me a tracking number 2 days later that has never been used Tracking shows no results at all I called them several times and they have no idea where my package is and they cannot even estimate when I can get my package One guy even told me that its the shipping company s fault but after all my package is not even sent And they cannot answer when they will send it at all This was supposed to be a Christmas present but they still didn t event sent it STAY AWAY

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