Aboutyou Reviews

Honest review here I am not happy with my experience Customer service were kind But they forgot to write my name in the sending info at their storage facility This made the item go all the way to my town but the postal service could not deliver to me when they did not have my name About you got my item in return and i contacted them the very same day They were not able to resend my item I found out about this fault they had made 19 days after ordering the item I found out the very day they got the item in return Then they told me the refund that I had not requested was already processed and therefore they could not resend the item Also on the website the item was sold out so there was no way i could reorder it It was a very disappointing experience they should have a system to check if the customer actually meant to return an item or if it is returned because of the postal service or their own fault

Something is wrong I have ordered several times before it was delivered very quickly now I have to wait a long time I think it s time to change the carrier company if it s Postnord because a lot of people are having problems with them lately

Most absurd experience ever Placed my order a blue jacket received a green one I thought OK this can happen no problem i will ask them to send me the color i ordered and i can return the wrong color directly trough same courier I contacted the call service and they say there is no way i can receive what i ordered It s either what i got or money back How stupid is that I have to return the wrong product to wait for my money to place another order and to hope they will be able to deliver the right product If not to start all over again maybe in a year i will have my product

You should defenately change the shipping partner With hermes packages are delayed the workers come at unappropiate hours days in a row I have asked to have my package taken to a pickup shop and 3 days nothing happened the shop did not have it in my post box there was no sign that hermes even tried to deliever After calling hermes 3 times they finally managed to bring my package in a shop The delievery lasted therefore 1 week and 2 days To mention this is not the first time this happens Would be great if you could switch to DHL Regards Bianca

Seriously I buy sth as a regular customer I go on holidays for Christmas forgetting paying and after 2 weeks I have companies like RatePay Deutscher Inkasso going behind me like a thief to receive an amount of 80 euro with Zinsen ended up to pay 140 euros Never again I am sorry

ABOUT YOU was launched recently in Romania The only reason I give 2 stars not one is that products arrived in a couple of days which was ok unfortunately were not as presented in the pictures and I found out that online return is not working there for I have to waste my time or keep products that are not worth the money Considering the prices they have quality of services and products are both very low

I ordered 2 Bench Haylo sweats since during the sales their price was interesting They were delivered within a week so far so good However looking at their quality I don t think they are originals pockets not at the same lavel on both sides threads hanging I already own one Bench sweat so the difference in quality is huge Be careful when buying at bargain prices

Just ordered a pair of boots 5 minutes ago got an error and no conformation email so tried to order again turns out two orders are in the system with no ability to cancel called customer service and they asked me to try again every few hours I do not work for you please figure out your technical issues without my help

Used to be quick 2 or 3 days and easy to buy and return the items Now it takes 2 weeks to receive the item and more than a month to have a return completed Makes me think they moved to China Also the discounts suck nowadays

I made a payment two times while the internet in Germany is so good and I still don t have the money back for more than a month They want to have more info from the transfer wich I gave it to them and still haven t an answer received