AI Review Summary
Based on 113 reviews
The majority of reviews reflect a positive customer experience with fast delivery, good product quality, and responsive customer service. A significant number of 5-star reviews highlight the variety of brands and easy return process. Conversely, negative experiences, though less frequent, consistently cite issues with delayed or failed deliveries, receiving incorrect or damaged items, and poor handling of refunds or after-sales support.
What customers love
- Great product quality
- Easy return process
- Good price
Common concerns
- Wrong item sent
- Defective items
- Scam operations
Last updated 1 week ago
I
Ian
I ordered on 07 09 23 and it should have arrived between 09 09 and 11 09 It came on the 16 09 and was the wrong product I should have received an anthracite hoody but a white zipper jacket arrived instead I then tried to order my size again but it was sold out It could be assumed that the hoody wasn t available so they sent a similar product instead I won t be ordering here again
A
Andy Ka
bad costumer service
They work together with different partners and if you have a problem their customer support is really bad with solving the problem I never received items and the item which i received from one partner did i send back but it took them several attempts to solve this issue Really bad costumer service if you have a problem so buyer beware
J
John
MORE CORRECTNESS
ABOUT YOU RO When I order online goods in stoc the deliverytime is at some 24 hours mostly 48 hours but max 3 working days Because in stoc don t mean that it is in Germany or China when you go on a online shop in your country at least that is what you think if the site is in Romanian and ro I ordered 6 Dec goods on 9 they said that it left the warehouse in Hamburg and its not registered at the courier on today 12 December They use Fan Courier and the traject is not monitored from the depot but only when it entered Romania on 13 December last Today 14 December it arrived and was 8 days 6 working days on the way You should aspect from such a company more correctness could better buy the goods at a local shop
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