Aboveandbeyondluxury Reviews
Book Your 2025 2026 Deals Today Above Beyond Luxury Cruises
AI Review Summary
Based on 21 reviews
Customers consistently praise Above and Beyond Luxury Cruises for exceptional service and expertise. Multiple reviews highlight Matthew Hawkins and other consultants for being professional, prompt, and helpful. Several guests note personalized service and going above and beyond expectations. A few negative reviews mention issues with third-party flights and lack of support. Overall, feedback is overwhelmingly positive regarding service quality.
What customers love
- Excellent customer service
- Professional staff
- Personalized attention
- Quick responses
- Expertise
Common concerns
- Expensive pricing
- Limited support
- Flight issues
Last updated 4 days ago
A
Anne Middleton
Booked through Above beyond part of cruise co uk having had our vueling flight to Barcelona due to the airport being closed not their fault We had no help whatsoever left to find an alternative flight to Barcelona to get there before our transatlantic Explora cruise departed the next day not only no help no refund of missed transfers hotel stay and no further communication since we returned if you have problems you are on your own
R
Rosi Prescott
Above and Beyond no longer exists
Above and Beyond no longer exists We booked through them for our Explora Journeys cruise and all was going well until Matthew Hawkins simply disappeared Request after request for updates went unanswered until Cruise co uk under which Mr Hawkins apparently operated finally responded To be fair Cruise co uk has been very good and appeared to be as uncomfortable as we are with the manner in which Mr Hawkins disappeared Do NOT do any business with him from now on should he resurface under a different brand as you may be left high and dry as we have been Be warned
C
Customer Robert
good knowledge
Not only did they give me a good price they exceeded that by including hotel accommodation and dinner prior to the cruise
S
Shaun Maddox
First time what a great personnel service
very friendly person who was a pleasure to do business with
A
Anne Watson
Couldn t be more helpful
First time dealing what a great service we received from Matthew everything explained in detail So helpful to the point we booked a cruise for later in the year Many thanks again
D
Duncan Town
First Class Service from Above Beyond Luxury Cruises
From the initial contact with Above Beyond Luxury Cruises I couldn t have been more impressed with the way the whole booking service was handled My contact at A B was Matthew who dealt with the procedure in a very professional manner from start to finish Not only was the service excellent the cost was great value for a 6 cruise I will not hesitate to use this organisation again in the future and can highly recommend them if you anticipate taking a 6 luxury cruise yourself
P
Pat Hartley
Excellent service Matthew was very
Excellent service Matthew was very quick with quotes etc and it was a pleasure to book with him
G
Glentoran Stadium Operations
Excellent service straight through to a
Excellent service straight through to a cruise consultant
S
sue coxcoxtraining co uk
Matthew was prompt in returning our
Matthew was prompt in returning our enquiry and answered every question we through at him We booked same day
G
Gordon and Janet Polson
Superb booking experience with Matthew
Superb booking experience with Matthew - he made the process to simple and straight forward Since booking I have a couple of queries and he answered these promptly just what you want when you have a question Very happy to recommend Matthew