Aboveandbeyondluxury Reviews

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aboveandbeyondluxury.cruises

4.62

21 reviews

Excellent Rating

Based on 21 user experiences

Rated 4.62 out of 5 by 21 Happy Customers

5 Star

90.5% 4 Star

0% 3 Star

0% 2 Star

0% 1 Star

9.5%

AI Review Summary Based on 21 reviews

Customers consistently praise Above and Beyond Luxury Cruises for exceptional service and expertise. Multiple reviews highlight Matthew Hawkins and other consultants for being professional, prompt, and helpful. Several guests note personalized service and going above and beyond expectations. A few negative reviews mention issues with third-party flights and lack of support. Overall, feedback is overwhelmingly positive regarding service quality.

What customers love

Excellent customer service
Professional staff
Personalized attention
Quick responses
Expertise

Common concerns

Expensive pricing
Limited support
Flight issues

Last updated 3 days ago

Anne Middleton

1 year ago

Booked through Above beyond

Booked through Above beyond part of cruise co uk having had our vueling flight to Barcelona due to the airport being closed not their fault We had no help whatsoever left to find an alternative flight to Barcelona to get there before our transatlantic Explora cruise departed the next day not only no help no refund of missed transfers hotel stay and no further communication since we returned if you have problems you are on your own

Rosi Prescott

1 year ago

Above and Beyond no longer exists

Above and Beyond no longer exists We booked through them for our Explora Journeys cruise and all was going well until Matthew Hawkins simply disappeared Request after request for updates went unanswered until Cruise co uk under which Mr Hawkins apparently operated finally responded To be fair Cruise co uk has been very good and appeared to be as uncomfortable as we are with the manner in which Mr Hawkins disappeared Do NOT do any business with him from now on should he resurface under a different brand as you may be left high and dry as we have been Be warned

Aboveandbeyondluxury Reviews

Rated 4.62 out of 5 by 21 Happy Customers

Booked through Above beyond

Above and Beyond no longer exists

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