


Based on authentic user experiences
Amy Martinez
6731 reviews
N/A
11 months ago
Absolutely the worst experience and
Absolutely the worst experience and customer service I ordered a book on 16 May for my husband s birthday on 12 June I was supposed to receive it by 1 June but it wasn t delivered until today 15 June I emailed and messaged customer service several times and only received one response which basically said sorry but offered no resolution When I realized I wasn t going to get the package on time for my husband s birthday I ordered the same book from Amazon de and it was delivered in 2 days and it cost pretty much the same with expedited shipping
Margaretha G Otter den Hollander
6731 reviews
N/A
11 months ago
I bought 100 Spanish short stories for
I bought 100 Spanish short stories for beginners and intermediate learners with free MP3 Only 10 of the 100 stories are on MP3 I need the MP3 to develop my understanding av spoken Spanish with only 10 stories the book is useless for me The information about this book is a big lie and I will never trust Adlibris again I had the intention to contact Adlibris but after reading reviews I found out that this is useless they don t even care about the problems we customers experience
Erin Aubery Cody
6731 reviews
N/A
11 months ago
Your sleeping pads do not work at all
Your sleeping pads do not work at all there called wellamoon been looking for refund for a week I don t know any number look up my purchase please I m tired of waiting I m calling the BBB Thanks MC 5332480167302969 09 2027
Stephen Forward
6731 reviews
N/A
11 months ago
Ordered a book which never arrived
Ordered a book which never arrived even though my payment was taken at time of purchase Long after it was due to arrive I received a message saying it would be delayed Weeks passed and eventually I was informed that the product was no longer available No refund received and according to Klarna was informed it can take 14 days to refund the goods Terrible service
Andrea Baldacci
6731 reviews
N/A
11 months ago
Lack of communication
I ordered an advent calendar for my daughter on November 18th To date I haven t received neither the calendar nor any information from Adlibris about my order I reached out to them in the chat today talked to Petter who said that he can see there was a delay caused by the supplier and that the calendar are still out of stock I asked if he could ask the purchase department or directly the supplier if they know when the calendars will be delivered as there would be no point for me to receive an advent calendar after Christmas He said that he couldn t do that and he closed the chat Nice
A Chal
6731 reviews
N/A
11 months ago
Only ordered 3 packs
I ordered 3 packs of footpads and they billed me twice and sent me 6 packs Very dishonest Don t give them credit card information Many people have the same issue and no phone or any customer service contact
Orvetar N
6731 reviews
N/A
11 months ago
Giving false shipping information
I put myself on mailing list for when new book is available they sent me notification sure but after I ordered and now its about few days before I should have received my order they sent me notification they run out of the book they already were senting to me and they need to adjust my order by removing it from it Sadly this book cant be optained to my country in any other way just yet anyway So I dont recomen using this company unless you have to because how in earth do you run out of book you already planing to ship
James B
6731 reviews
N/A
11 months ago
Another disappointed customer
Even though I ordered over two weeks ago and was assured my package would arrive before Christmas I have just now been informed that it will not Regardless of the Christmas rush Adlibris s delivery times are just too slow in this day and age you should be able to achieve 2-3 delivery instead of 7-10 days or in my case NINETEEN Pick up your game
Andree Reutlinger
6731 reviews
N/A
11 months ago
Please stop sending product
Please stop sending product I onnly ordered one month supply but you keep sending more to me You are abusing my credit card information Please stop and let me know when you have Andre e Reutlinger 405 8882260511 Gayclifee Terr Edmond Ok 73003
Sarah
6731 reviews
N/A
11 months ago
They have extremely bad delivery times
They have extremely bad delivery times for such a seeming large company I ve noticed that Swedish companies aren t competitive and don t seem to care they re so meh about good service Adlibris should adopt the motto you get what you get and you don t get upset