Agora Reviews

Worthless - 0 collected on numerous debts

In short summary first this is a worthless collection company as all they seem willing to do is nothing more than make a few calls and write a few emails letters which obviously most past due debtors will avoid ignore and that you could easily do yourself in hopes of making a quick easy fee for minimal effort After that doesn t work they quickly drop the case We gave Atradius 4 debts to collect after seeing good reviews Two were for small amounts but 2 of the debts were for 5 figures each On one of those we already had gone to court on our own and rec d a legal judgment so the hard and expensive part was already done by us I also provided research I had done on where the debtors were currently living they moved back to the family farm where they grew up in a small rural community where one of the debtors worked etc Ultimately they reported they were unable to contact the debtors couldn t garnish wages etc and were closing the case Total amount they were able to collect on all 4 cases combined - 0 Even on the case in which we already had a judgment for 5 figures the Atradius employee replied by email as one excuse in dropping the case this exact copy paste The only option available at this point is that you would need to present the judgement in small claims court in order to enforce the judgement Huh The 5 figure amount was way too big to qualify for small claims so that wasn t even an option Why do you think we spent a lot of money and effort suing them in civil court if small claims was an option Second even if a smalls claims court would hear the case why would we need to go back to court to get an second order to pay when we already had a valid order to pay from a higher court He made other excuses just as ridiculous as well but I won t go into detail due to length Update After we posted our review Atradius requested through TrustPilot that we provide add l info so that they could verify we were an actual customer and we provided the email address associated with our Atradius customer account and Atradius s own internal case reference for one of the debt collection cases They then still claimed to TrustPilot that we weren t an actual customer in order to have TrustPilot remove our review Scumbag move by Atradius to try to quash legit bad reviews even after we provided sufficient info to them to easily verify we were an actual customer and that our review claims were factual Just a thought but maybe if Atradius diverted their efforts made to unfairly have legit bad reviews removed hidden into add l effort to collect the debts as they should they wouldn t have the bad reviews We then provided overwhelming add l evidence to TrustPilot that we were a Atradius customer screenshots of our dashboard and customer profile when logged in to our account on the Atradius website copy of an engagement letter on their letterhead copy of our inbox filered to Atradius showing numerous emails to from them over several months etc and TrustPilot reinstated our review I m wondering how many other of their customers that left legit bad reviews didn t bother with making the effort to have their review reinstated after Atradius unfairly claimed to TrustPilot they weren t an Atradius customer to have it removed Response to the Atradius reply The claim that these debts weren t business-to-business debts is part of the add l nonsense excuses mentioned above that I didn t go into detail due to length Some of the debts involved were unpaid invoices from a LLC to a LLC and routine business we are a warehouse fulfillment distributor and the debts were product purchases from wholesale customers that bought merchandise from us for resale The largest debt which we already had the court judgment for was for past due rent on an approx 17k sq ft office warehouse facility we leased to an over-the-road trucking company organized as a LLC The owners of the LLC had also personally guaranteed the lease so the judgment was against both the LLC and them individually as guarantors We leased the facility to a construction company before them and a wholesale electrical supply company afterwards and have always reported all our expenses on the property as business expenses on our tax return Does any of that sound like consumer debt from individuals In closing the case the Atradius rep called this debt consumer debt as a reason they were closing the case Also just for arguments sake even if it was consumer debt why did Atradius make numerous calls letters emails to the debtor over a period of months trying to collect it It only became consumer debt after their petty effort didn t yield any quick easy results and they wanted to move on instead of make any substantial effort