Aib-insurance Reviews

They re ok when you want a quote but beware if you sell your vehicle Most companies give you a partial refund this one does not Also not easy to contact slow to respond My advice would be to pay more for your motorhome insurance and choose a company that doesn t rip you off Caveat emptor if you use AIB read every word of the small print and do not assume that you can get any kind of refund even with no claims full payment up front and 5 months left on policy Daylight robbery in my opinion

I ve been contacted by AIB insurance three times in 2 hours this morning They were passed sold my details by a third party price comparison website who I requested only contacted me by email NOT phone I work during the day so awkward to take phone calls - this I explained to the first caller and requested they call another time not 45 minutes later To this caller I reaffirmed I was working and best they crossed me off the list as couldn t take calls and didn t want calling again 45 minutes later I get the third call Unbelievable - if they can t get the admin correct at this stage what hope is there managing a policy or indeed a claim Please never call me again AIB - I will be very rude to you next time

Fuming Received an email at 8 54am yesterday re renewal being due and of don t hear from me by renewal date will just continue with the renewal 9 July At 8 56am just 2 mins later I receive a thank you for renewing with us email I hadn t even had chance to open the first email then received an email from close brothers with a credit agreement I haven t agreed to Which is fraud And won t be agreeing to as I ve secured insurance elsewhere for half the price of my renewal Now awaiting for contact from them and confirmation they re cancelling the credit agreement I will be contacting close brothers as well as they ve been given fraudulent info

Absolutely atrocious service Iv been with this company for 3 years and as per usual i was awaiting my renewal quote to come through I phoned them only to be told we ll go away crunch the numbers and get back to you That call never came and so i phoned again a couple of days later same thing again we re still crunching numbers At this point we were 4 days before the renewal was up and they told me the same once again the same the day before renewal This company have left me high dry with no insurance failing to bother to tell me that their lender may not now be accepting commercial vehicles they told me this THE DAY before No apology nothing except being told to go on go compare which doesnt work for my type of commercial vehicle Absolutely unbelievable Terrible customer service Definitely DO NOT recommend I wish id read their reviews before going with this company as it seems they have alot of unhappy X customers Fancy treating current clients that way

I ve been with AIB 4 years with no changes to my circumstances or postcode On annual renewal my policy was quoted as 1700 almost 1300 higher than my previous policy of 414 Despite asking them to research the market they failed to provide a competitive quote A quick search online and I found considerably cheaper options so took my business elsewhere Evidence of another broker just on the take Avoid

Forced me to cancel my policy due to a claim with previous insurers that was closed after 1 day therefore no claim was made Forced me to cancel due to not informing them about this Got insurance elsewhere and they didn t bat an eye lid Very strange company