


Based on authentic user experiences
Jack
6731 reviews
N/A
1 year ago
Toronto Location
super unsatisfied with my stay here there is no A C in the apartment and it gets so hot in here that i couldn t tell that i had a severe infection because i thought what i was feeling was heat exhaustion on top of that the infection in my arm only got worse when i returned home to my oven of a unit absolutely ridiculous that this company cannot provide window air conditioning units to the people in the building what about children and elderly people in the building are we all just supposed to suffer with the extreme city heat and hope we dont suffer heat exhaustion or heat stroke considering contacting the local landlord and tenant board to see what can be done about this situation
Emily Metcalfe
6731 reviews
N/A
1 year ago
They shut off the heat in my building
They shut off the heat in my building to renovate a unit from 9-5 while the temperature outside is -8 and counting It is now 8pm and apparently the heat in the building has been turned back on except for some units including mine I am literally sitting in my winter jacket in my own home Not to mention all the dust and debris in my unit due to said renovations It is illegal to not provide heat to tenants in the winter months Unacceptable Terrible company
Eva Eva
6731 reviews
N/A
1 year ago
Avoid For your Sanity Health Safety
I have been Living in my flat for over 24 years Those developers took over in 2015 and I do not recommod them Read reviews of others on google I live on a life building site with rude builders I have been harassed here by blocking my review denying me my Human Right to Freedom of Speach Reflect on that bulling technic Agent lie to you asking for fictional bills to pay Some must have criminal records not afraid to lie to the court in thier sworn witness statement Just purely criminal organization based on profit bribes to make profit No honesty dignity or respect and worse you pay rent to be abused Avoid like a Plague
nope
6731 reviews
N/A
1 year ago
Absolute trash
Absolute trash They only care about profit renovating basics and jacking up the prices One person could be living in the same apartment paying 900 a month and another paying 1600 Where is R gie du logement in moments like these They clearly have properties all over Montreal and are slowly but surely leading the way in non-affordable housing This isn t Toronto Akelius We pay high taxes in QC for a reason yet they thrive in capitalism During the pandemic they of course looked at it as a way to make profit by renovating renovating renovating Without a care about how everyone is trapped inside of their own house the incessant sounds of renovation greeted you each morning at 6 30am and continued till 3pm No basic thought care about their tenants How do you expect someone to pay 1600 and live in constant buzzing construction noise Get real
Anton Olsson
6731 reviews
N/A
1 year ago
If you like paying extreme rent to freeze 24 7
It has been established to me that Akelius doesn t care enough that - their rent is extremely high compared to apartment standards - their residents are freezing in 18c with high wind throughout the apartment feels like 14c - their apartments are ready to be used when taking in new residents- they don t make sure that their bought labor is validated- they don t follow official guidelines for apartment temperatures- their apartment pictures don t describe the apartment truthfully- they don t offer any subsidizing of rent when the apartment clearly has lacked standard for the entirety of our 3 month stayOn the plus side they have service staff that are quick to respond communicatively but not always resulting in action
Alexa W
6731 reviews
N/A
1 year ago
just speaking for the toronto location
just speaking for the toronto location they are the epitome of BULLIES still horrified to this day by their arrogant attitude and how they mistreated me all my firsts are ruined this included it was my first apartment but man the management was so horrific i am still scarred to this day it was nicely renovated but there was no a c and heat in my studio unit i shiver just thinking about the whole renting application process with them stay away or they will forever be ingrained in your brain alongside other traumatic experiences
Fuat Tua
6731 reviews
N/A
1 year ago
HORRIBLE EXPERIENCE
I ve been renting with them for 2 years During this time water has been cut off several times including today the heat was cut off on February 3 2023 which was one of the cold days this winter My radiators are leaking for the longest time and my floor is destroyed and still not repaired My fridge does not work properly still not repaired My dishwasher does not function properly still not repaired I do not recommend them at all
Rebecca Quinn
6731 reviews
N/A
1 year ago
Appalling customer service
Appalling customer service they take an entire week to get back to you We ve been living in a damp flat since the day we moved in and the issue has still not been resolved Not to mention other issues including a broken bed flickering lights broken shower door and a flat that was full of builder s dust and not professionally cleaned We have been dealing with Sanna and Julia who are incredibly unprofessional and lack communication skills They constantly just prompt you to email their generic services email address and pass you around to someone that can help Big regrets already moving in with this renting agency and we ve still got 11 months to go
Laura Savage
6731 reviews
N/A
1 year ago
The absolute worst place ever
The absolute worst place we ve ever lived Do not DO NOT move into an Akelius owned building Nearly 2200 CAD in rent for an absolute nightmare Currently our fridge is not working hasn t been the entire time we ve been here the tub is backing up after a plumbing repair done on Christmas Eve Our locker is blocked with construction junk The same junk is blocking at least 20 lockers and the sprinkler room I see cockroaches in the hallways in broad daylight Over flowing garbages Building has no super no cleaning no manager to speak of ever Elevator broken for over a week Constant construction constant entires Oh and no fire alarm system to speak of
Jeffery Hall
6731 reviews
N/A
1 year ago
Akelius has sent their personnel into
Akelius has sent their personnel into my unit without written notice which they denied Fortunately I have my own webcam footage of this occurring When confronted with this evidence the property manager asked if we could talk I threatened to go to the LTB to lodge a formal complaint After reviewing the pro landlord system in which we Ontario citizens are dealing with I decided not to pursue this Instead I used this as leverage to get all repairs that had previously been ignored completed immediately will continue to do so Catch them if you can