Aldridges Reviews

Excellent Service Prices and the Personal Touch

Needed a replacement wheel for a Samsonite Suitcase which came off in transit as overloaded thought it was going to be a hassle and their official site sent me to a 3rd party for repairs Instead found Aldridges via a google search for spare parts Their site has clear guides and photo s to what s needed so you know you re getting the right part Family run and been in the business since 1879Quick delivery 5 mins to change over the wheel and a 200 spinner suitcase is good as new for 20 p p Excellent thanks you

Great service

Great service couldn t believe the spare part arrived so quickly Thanks very much

Found this company via a google search

Found this company via google search - family-run business which i would prefer to use than a multi national Rang Johnny regarding my issue with my Samsonite case and he advised of the best solution Pick up via courier as i didnt live local dpd who were a nightmare to deal with as collection from an apartment took the best part of a week because they ignored my collection Once Johnny had received my case he completed the repair very professionally kept me updated and returned the case back within a few days Great service and very happy with repair I would recommend to everyone who has any issues with their Samsonite suitcase I would certainly return Thanks again

I am very happy with the service at

I am very happy with the service at Aldridge s I had ordered a handle for my Samsonite but apparently it got lost in the mail for over a week more than expected delivery So I called Jonny Aldridge who promptly sendt me a new one Very grateful

my samsonite hardcase spinner had its

my samsonite hardcase spinner had its catch broken in transit- looked on samonite website and was a nightmare to work things out- Found this website and ordered on friday -dispatched on monday and replaced on tuesday 200 spinner up and running againExcellent service - will never look elsewhere for replacementsmay even look at what else they sell

Replacement for a Samsonite Spinner

Replacement for a Samsonite Spinner WheelReally excellent customer service replied within minutes to almost every query and always within a day Good price and to my eye excellent handiwork

Prompt advice and great service

Prompt advice and great service for my replacement Samsonite hinges Thank you With service like this it is no wonder Aldridges have been in business for over 140 years

Cosmolite v1 hinge wheel replacements

After multiple long-haul flights every year except during the pandemic my 12 yr old Cosmolite finally had a hinge break apart during the last flight and was clearly no longer rolling across the airport floors Ordered hinge full 4 wheel set replacement parts on Saturday 6th August With Royal Mail 48hr post the components where on my doorstep for Tuesday 9th August All parts are identical to the original so no concerns with these being genuine Just needed 2 Torx screwdrivers the hinge took a smaller bit but all very straightforward and can be done by 1 person Highly recommended Would definitely order again if needed

Refreshing personal service from online family business

Easy to use website help identify replacement wheels for Samsonite Termo spinner obsolete model case Genuine Samsonite replacement parts Saved having to buy expensive replacement case Good communication and delivered quickly Many thanks Personal confirmation card from the owner a nice touch