Alfrescogardenfurniture Reviews
Alfresco Garden Furniture Official Katie Blake Store
AI Review Summary
Based on 24 reviews
Customer experiences with Alfrescogardenfurniture vary significantly, with multiple 1-star reviews citing poor quality, delayed deliveries, and inadequate communication, while numerous 5-star reviews praise product quality, fast delivery, and excellent customer service. The overall perception is mixed, heavily influenced by fulfillment reliability and support responsiveness.
What customers love
- Great product quality
- Fast delivery
- Helpful staff
- Good pricing
- null
Common concerns
- Expensive pricing
- Poor communication
- Damaged product
- Delayed delivery
- null
Last updated 1 week ago
S
Sharon
Fantastic service and products Thankyou
K
Kerry
Fantastic service
Purchased a Katie Blake 6 seat Rattan Garden set cover with parasol at a very good price The quality and finish of all items are as good as hoped for We opted for the White Glove service which was carried out on the arranged day time with all packaging taken away Knowledgeable and friendly communications throughout Highly recommended
O
Oliver Swallow
Fantastic highly recommend great
Came across this company when I was looking for some specific garden furniture Before ordering I had an online chat with Bella who was extremely helpful and answered any queries that I had immediately Item was delivered on time on the planned date Really pleased with the furniture and looking forward to enjoying it in the warmer weather
J
John Haslem
Brilliant purchase
Fantastic service ordered Sunday afternoon and delivered Tuesday morning 5 Star service and top quality product thank you
M
Michal
Excellent service from Belle
Fantastic highly recommend great product great service and delivery
S
Stuart Leigh
Smooth purchase
So happy with my purchase abd the customer service was brilliant from the ladies
P
Paula Provenzano
Great customer service
Received my garden dining set today Looks wonderful can t fault Alfresco Garden Furniture I called initially to check stock Delivery etc was given no hard sell just good customer service I gave a lot of thought about the dining set after speaking to one of the ladies in the office and then went ahead and bought the Milan Set I must admit I called the office about 3 times with questions and each time was treated with great respect customer service Would definitely buy from them again if I need garden furniture
A
Aldwick Pub Company
Great service
When the product i ordered hadn t arrived after a week I rang them they answered immediately apologised for the delay and chased it was dispatched the next day and arrived well packaged and safe Great customer service experience makes a nice change
V
Val
Good price Quick turnaround
I ordered teak cleaner The price was the cheapest I found and I received delivery within 2-3 days
B
Bob
Excellent service and quality
We ordered a rattan corner suite 9 seat with adjustable table The item was delivered within 5 days It was great quality easy to assemble and as described The item could have been delivered even earlier however on one day we were out and on the second day there were issues with traffic but every time we rang for information Kyle he was extremely helpful