Alfrescogardenfurniture Reviews

Alfresco Garden Furniture Official Katie Blake Store

3.33
24 reviews
Average Rating
Based on 24 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 24 reviews

Customer experiences with Alfrescogardenfurniture vary significantly, with multiple 1-star reviews citing poor quality, delayed deliveries, and inadequate communication, while numerous 5-star reviews praise product quality, fast delivery, and excellent customer service. The overall perception is mixed, heavily influenced by fulfillment reliability and support responsiveness.

What customers love
  • Great product quality
  • Fast delivery
  • Helpful staff
  • Good pricing
  • null
Common concerns
  • Expensive pricing
  • Poor communication
  • Damaged product
  • Delayed delivery
  • null

Last updated 1 week ago

S

Came across this company when I was

Fantastic service and products Thankyou
K

Fantastic service

Purchased a Katie Blake 6 seat Rattan Garden set cover with parasol at a very good price The quality and finish of all items are as good as hoped for We opted for the White Glove service which was carried out on the arranged day time with all packaging taken away Knowledgeable and friendly communications throughout Highly recommended
O

Fantastic highly recommend great

Came across this company when I was looking for some specific garden furniture Before ordering I had an online chat with Bella who was extremely helpful and answered any queries that I had immediately Item was delivered on time on the planned date Really pleased with the furniture and looking forward to enjoying it in the warmer weather
J

Brilliant purchase

Fantastic service ordered Sunday afternoon and delivered Tuesday morning 5 Star service and top quality product thank you
M

Excellent service from Belle

Fantastic highly recommend great product great service and delivery
S

Smooth purchase

So happy with my purchase abd the customer service was brilliant from the ladies
P

Great customer service

Received my garden dining set today Looks wonderful can t fault Alfresco Garden Furniture I called initially to check stock Delivery etc was given no hard sell just good customer service I gave a lot of thought about the dining set after speaking to one of the ladies in the office and then went ahead and bought the Milan Set I must admit I called the office about 3 times with questions and each time was treated with great respect customer service Would definitely buy from them again if I need garden furniture
A

Great service

When the product i ordered hadn t arrived after a week I rang them they answered immediately apologised for the delay and chased it was dispatched the next day and arrived well packaged and safe Great customer service experience makes a nice change
V

Good price Quick turnaround

I ordered teak cleaner The price was the cheapest I found and I received delivery within 2-3 days
B

Excellent service and quality

We ordered a rattan corner suite 9 seat with adjustable table The item was delivered within 5 days It was great quality easy to assemble and as described The item could have been delivered even earlier however on one day we were out and on the second day there were issues with traffic but every time we rang for information Kyle he was extremely helpful