


Fuel Cards, Business Credit Cards and EV Solutions from Allstar
Based on authentic user experiences
Katrina
6734 reviews
N/A
11 months ago
I had a problem accessing our account
I had a problem accessing our account today as the OTP code was not being sent to my email I called customer services and spoke to a lovely person call Erica Pachaco She advised that there was a slight issue with the OTP codes Erica was kind enough to email me the invoices I required Erica was very friendly and polite and hope that the next time I have an issue it will be Erica that I get on the other end of the phone -
Caroline Shepherd
6734 reviews
N/A
11 months ago
Helpful
I was conversing with Hannah Butler via email I was trying to cancel a fuel card Hannah was most helpful and polite and helped me to find and cancel the card
felix1995
6734 reviews
N/A
11 months ago
Erica is a delight
I emailed Allstar to have some different access Erica Pacheco made the changes in super quick time - I was really impresses as normally these things take ages She is extremely polite and friendly - well done Allstar for employing a STAR
ops dept
6734 reviews
N/A
11 months ago
our fuel cards stopped working as we
our fuel cards stopped working as we had termination our account then retracted the termination as we were not quite ready to leave spoke to customer services who sorted the problem very efficiently sorry to be losing this supplier as we are merging with a nationwide company who use a competitor Allstar have been very good to us -
Miss Sara Lewis
6734 reviews
N/A
11 months ago
Lizzie Hearne was fantastic
Lizzie Hearne was fantastic She sorted out my issue quickly and professionally whilst being very friendly and putting me at ease 10 10
Audrey
6734 reviews
N/A
11 months ago
Prompt and clear Customer Service
The prompt and clear responses from Hannah Butler Lizzie Hearne Rebecca Loso
Connie Neilson
6734 reviews
N/A
11 months ago
EXCELLENT CUSTOMER SERVICE
I was working on the portal yesterday and had an issue Rssponded so quickly by Rory Gibbs He has raised a ticket with the portal support team and provided me copies of the invoices that I was having issues with
Brad Bellis
6734 reviews
N/A
11 months ago
Hannah Butler
Hannah ButlerThe service she gave was second to none fast responses and efficient
Neil walton
6734 reviews
N/A
11 months ago
Well done - Ambassador - The diligence and tenacity of Thomas
The diligence and tenacity of Thomas Butler not having had much support on this account since my arrival last Oct 2023 has been a remarkable improvement which may have swayed me to remain with Allstar as we move into EV transition too He has extensive knowledge well demonstrated and answered many probing questions from myself immediately without hesitation and confidently He is a great Ambassador for the company with much potential for the future for sure Please personally thank him for his efforts
Nathan
6734 reviews
N/A
11 months ago
Great service
Erica Pacheco was well mannered and efficient in resolving my query I am very satisfied with the outcome and wish everyone this level of customer service I ve also had a great experience with Hannah Butler Highly recommend Allstar for their customer service support