Allyours Reviews

AllYours.vip

4.15
46 reviews
Great Rating
Based on 46 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 46 reviews

Customers frequently praise the helpfulness and professionalism of Allyours customer service, with many highlighting quick issue resolution and effective escalation handling. Several positive reviews note fast responses and clear communication from specific agents. Conversely, a substantial number of 1-star reviews strongly emphasize experiences of being misled into subscriptions and unauthorized charges. These complaints often detail unexpected automatic renewals and difficulties with refunds. Overall, the experience is polarizing, defined by excellent support for some and problematic billing practices for others.

What customers love
  • Helpful customer service
  • Quick issue resolution
  • Effective escalation
  • Professional agents
Common concerns
  • Misleading subscriptions
  • Unauthorized charges
  • Unexpected billing
  • Deceptive advertising

Last updated 1 month ago

T

Refund

I m pleased with how customer support resolved my issue Great service overall
M

Issues resolved the customer service

I would like to thank Eugene for they re help also I would like to say that they are helping me get my refund back
B

Been charged for membership when wanted

Issues resolved the customer service has been really good and helped solve my problem very quickly
R

Problem solved

Been charged for membership when wanted buy things but after few weeks Anne came to rescue and emailed me to giving me refund Super
M

Problem has been solved

I tried to order something and they charged me for a membership Today Scott from customer support contacted me for a full refund Seems problem is solved
H

Bravo to the escalation team

I never signed an account with this company and I don t know from where they got my credit card datas On March 18th I ve been charged 39 5 Euros I immediately contacted them have been told I signed a one month subscription I ve canceled it Today 31st March I ve been charged again I wrote to their chat on line that I was going to place a complain with the italian post police and they immediately tried to charge my card again Thanks God I was smart enough to close it Be aware It s a scam The problem has been solved
M

Fast friendly and good customer support

Answering to an advertisement on Facebook to get an Apple device for only 2 I gave my credit card details and waited for confirmation of the shipment Nothing of the kind came What came was a charge on my CC of 69 50 resulting in a total credit of 71 50 for purchases on a site I never heard of with a no-refund policy I entered the cancellation request on their site Long story short 10 days later I got notified of an imminent next charging of 69 50 on my CC I ventilated my firm dissatisfaction with this line of conduct in a second filling of the cancellation option To my surprise shortly after I received an email from them stating their escalation team had reviewed my case and was willing to cancel the second charge of 69 50 and even to refund the first one In case of an effective refund I appreciate the efforts of their escalation team to conduct fair business As reviews can be updated I have no doubt they will honor their promise
S

The problem was taken in charge

To be honest I was redirected from another site to allyours vip and was not aware of the funds related to this website but when I contacted the support services they were very helpful in stopping the debit orders
K

Thank you Eugene

I encountered issues with cancelling my subscription that I didn t sign up to I didn t share bank details After several months I was emailed today with the offer of a full refund on the proviso I post a review suggesting the problem is taken in charge and I upgrade my rating to 4-5 Once your review is posted we ll promptly process the refund
B

I have had very strange experience with

I have had very strange experience with Allyours vip I saw at Facebook an Adv they give away advent calander and they asked me for my personal datails for shopping I gave IT Instead of the calander i obtained unwanted subscribtion of allyours vip and i was charged of 11 5 EUR I do not wanted this for sure I chated with un operator Emma who was nice and promised me refund of money if I write down positive experience

About Allyours

Save up to 80% on top luxury brands. Allyours.vip is for members only. Customize your biweekly box with big savings on +50 luxury brands.

United States

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