Ambassadorpools Reviews

Mike couldn t be more helpful when I popped in to ask advice for my out of the ground swimming pool I urgently needed it setup as been let down so he arranged someone to come the next day to help me setup the new heater filter advised on correct chemicals to purchase accessories Highly recommend I like to support local shops so great to have a trustworthy place to go

We recently purchased a Wellis Hot Tub from Mike at Ambassador Pools Southampton Mike has been extremely helpful knowledgeable and friendly both before purchasing and also with the after care of the hot tub We did have one or two small teething problems after the tub was installed but Mike was really proactive and resolved these issues very quickly We love our new hot tub and would certainly purchase from Ambassador Pools again and will continue to use them in the future Jeremy and Jo Smith

I can see there a lot of previous negative reviews but I must say my experience with Ambassador Pools has been most positive The job was to take out the old liner and underlay from my in ground pool and replace with new as well as fitting new underlay on the side panels and repairing hairline cracks and surface deterioration in the 39 year old walk-in fibreglass steps The job was completed to the agreed timescale and quoted cost Mike Bailey the Southampton branch manager was most helpful and courteous throughout dealing with me in a thoroughly professional manner Wayne who did the liner replacement and steps repair worked very hard and did an absolutely excellent job paying a lot of attention to detail I am very pleased with the finished job the liner fits perfectly and the steps look like new Would definitely recommend Ambassador Also I have been getting my annual pool supplies chemicals etc and various equipment items from sister company 1st Direct Pools for many years and have found their service to be excellent too