Americanfinancing Reviews

When we first called we spoke to someone who set up a time to visit with us about our refi That person did not keep the appointment We recontacted the company and was told that person had moved on When Tony Andrea took over things went smoothly My only complaint is the lack of trust from the underwriters such as having to contact our insurance co to prove we owned our cabin property when all they had to do was look at our credit report which showed what we owed on everything else

This definitely was a long and stressful process The experience was not as expected unfortunately but I am now a homeowner is what matters My mortgage consultant was sometimes difficult to get a hold of but once I did it went smoothly Some documents and some information was continuously misconstrued but it got taken care of when brought to attention My realtor was wonderful to work with and will now be a family friend Overall it was a decent experience

We had a good experience all around with American Financing They were always available for questions and helped make our refinance go smoothly All of the people connected with this company were friendly and helpful We feel we got exactly what we were looking for with this company I would recommend them to my friends and family Sincerely Chelsea Theiler

We were very pleased with the professionalism of American Financing team Joseph Podwika and Josh Murphy provided excellent guidance making the transaction and closing strait forward and efficient When final closing needed to be made to eliminate Taxes and Property insurance escrow Joseph took quick action and provided final closure the met our needs Thanks American Financing Would recommend anyone refinancing or acquiring mortgage for Home Purchase to use American FinancingDoug Annie Dahle

The people we worked with were super nice If we were more techy I am sure the portal would have helped with the paperwork issues we had I did feel for the amount of the mortgage very small our credit scores high and debt to income ratio very low it would have been quicker and easier

We enjoyed the experience and the customer service However along the way what was revealed in the documents I signed Electronically was different at the closing regarding the amount of the house paymentWhile this would not make us not recommend American Financing it was somewhat disappointing More information would have been helpful but the experience overall was good

Giving 4 stars due to the lack of communication with our mortgage consultant We were not having questions answered via email or phone no calls back as well I am however extremely impressed with out processor Jennifer She stepped in and saved this loan process for us Answering every question we had not only by email but would also pick up the phone and make sure we understood every step and what was next We would go through American Finance again specifically because of Jennifer

I had a couple of complaints It took a very long time to complete my refi and I had to write in a number of times to get a response and or keep the ball moving Also I was assured I would be able to have an 8 year loan term only to find out later it had to be 10 years That was annoying Otherwise it was fine and the people were very nice

This was a refi headed for a bad ending but was saved with a even better result than first promised Our initial mortgage consultant started things well but after the approval things became quiet for a few weeks too quiet For reasons we don t need or want to know our initial consultant had to take a leave in the middle of our refi Trevor Stucky took over in the midst of this and discovered another negative surprise on our closing date The company that financed our solar panel purchase a couple years ago didn t structure it as a conventional loan but as a second mortgage without disclosing this to us This affected our home s valuation and put Trevor in the very difficult position of bringing us bad news literally a few hours before closing Within a couple of hours Trevor came up with an alternate proposal that resulted in less cash back but a full payoff of the solar loan It s a solution that s better for us long-term than what was first proposed That ability to find a better way makes Trevor a true asset to American Financing I d rate our refi experience 3 stars based on the first 30-45 days Once Trevor stepped in and got his head wrapped around what was happening and why he delivered a full 5-star solution

My re-fi with American Financing went quite well despite some minor hiccups because of self induced financial parameters In addition one other thing must be mentioned the associate I dealt with Craig Gardner was exceedingly helpful in aiding me in resolving those hiccups with the least complications his efforts need to be mentioned